Rippling Customer Reviews 2025 | SoftwareReviews

Rippling

Composite Score

9.1 /10

CX Score

9.2 /10

110 Reviews Write a Review

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What is Rippling?

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing companies to focus on growth. Experience the power of unified management with Rippling today.

Company Details

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Awards & Recognition

Rippling won the following awards in the Human Capital Management - Midmarket category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

10 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

10 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

10 Top Rated Capabilities

10 Top Rated Features

2021

Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

0% Negative

3% Neutral

97% Positive

Pros

Trustworthy
Helps Innovate
Reliable
Enables Productivity

Feature Ratings

Average 86

Interactive Organizational Chart

Leave Management

Scheduling

Benefits Administration

Position Management

Payroll Administration

Reporting and Analytics

Employee Record

Workforce Planning

Learning and Development

Time and Attendance

Vendor Capability Ratings

Average 86

Breadth of Features

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Also Featured in...

Payroll

Score 9.4

View Rippling in this category (opens in a new tab)

Workforce Management - Midmarket

Score 9.3

View Rippling in this category (opens in a new tab)

Benefits Administration

Score 9.2

View Rippling in this category (opens in a new tab)

Global Employment Platforms

Score 8.2

View Rippling in this category (opens in a new tab)

Rippling Reviews

Margaret H.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Excellent service

Likeliness to Recommend

8 /10

What differentiates Rippling from other similar products?

It is very easy to use and maneuver, it is a complete and comprehensive solution for IT and HR management, integrations help speed up onboarding and are very useful as an end user, the platform keeps a lot of important insurance information located In one easy tab, all the basics are handled well and it is clear that they made sure to focus on the important aspects of HR, it is a very convenient and efficient way to access everything you need for virtual human resources, also the Simple compliance reports are some of my favorite features of this tool.

What is your favorite aspect of this product?

It's great to have a single provider that can adapt to so many things and do it in an intuitive way for the user, the interface is clean and easy to navigate, I also like being able to quickly contact customer service, I also like the graphics and the simple fonts and the fact that it is easy to find everything you need, what I love is that they seem to have thought of all the big and small things that are useful when managing HR together with IT, it provides a great structure for our company from the beginning.

What do you dislike most about this product?

A suggestion may be to have a small tutorial so that you know all the functionalities that this tool has, when it is used for the first time, that would be my only suggestion to be able to use this software in the best way.

What recommendations would you give to someone considering this product?

It will help you keep track of much of your work information, it is a reliable application that I can recommend with great confidence, it has been very helpful.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Efficient Service

Tricia J.

Role: Consultant
Industry: Banking
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Apr 2020

Great product with innovative features!

Likeliness to Recommend

8 /10

What differentiates Rippling from other similar products?

It easy to use.

What is your favorite aspect of this product?

Innovative.

What do you dislike most about this product?

It is spendy.

What recommendations would you give to someone considering this product?

They would need help to implement it and lots of training.

Pros

Trustworthy
Effective Service
Inspires Innovation
Saves Time

Michael M.

Role: Industry Specific Role
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2020

Perferct Solution for our problem!

Likeliness to Recommend

8 /10

What differentiates Rippling from other similar products?

It's functionality.

What is your favorite aspect of this product?

There are so many!

What do you dislike most about this product?

I have no complaints!

What recommendations would you give to someone considering this product?

This choice is a can't lose!

Pros

Helps Innovate
Enables Productivity
Trustworthy
Effective Service

Rippling

What is Rippling?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Rippling Ratings

94 Likeliness to Recommend

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Rippling?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

Leave Management Tracking/administering employee leave, paid time off, short/long term leave (e.g. illness, personal, maternity, etc.), workflows for leave requests/approvals.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Payroll

Workforce Management - Midmarket

Benefits Administration

Global Employment Platforms

Rippling Reviews

Margaret H.

Excellent service

Likeliness to Recommend

Pros

Tricia J.

Great product with innovative features!

Likeliness to Recommend

Pros

Michael M.

Perferct Solution for our problem!

Likeliness to Recommend

Pros

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Feature Ratings

Interactive Organizational Chart

Leave Management

Scheduling

Benefits Administration

Position Management

Payroll Administration

Reporting and Analytics

Employee Record

Workforce Planning

Learning and Development

Time and Attendance

Vendor Capability Ratings

Breadth of Features

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support