Robly Ltd.

Robly

Composite Score

8.8 /10

CX Score

9.0 /10

73 Reviews Write a Review

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What is Robly?

Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage. It is designed for businesses of all sizes, specializing in supporting charities, non profits, education sections and religious organizations. Leveraging proprietary automation and AI technology, it helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster.

Company Details

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Awards & Recognition

Robly won the following awards in the Email Marketing category

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Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

9 Top Rated Capabilities

5 Top Rated Features

2022

Robly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robly?

0% Negative

10% Neutral

90% Positive

Pros

Respectful
Caring
Acts with Integrity
Trustworthy

Feature Ratings

Average 85

Email Delivery

Campaign Management

Basic Reporting and Analytics

Segmentation

A/B Testing

Content Authoring

Surveys and Polling

Text Messaging

Auto-Responders

SPAM Compliance

Contact Database

Vendor Capability Ratings

Average 82

Vendor Support

Business Value Created

Ease of Implementation

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Robly Reviews

Hanna S.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Easy to use, fantastic features!

Likeliness to Recommend

9 /10

What differentiates Robly from other similar products?

Easy to use! I've used mail chimp and another system and always go back to robly.

What is your favorite aspect of this product?

The drag and drop features and their customer support is always amazing. Always get my questions and issues solved fast where other companies take forever to respond and their live customer support is the best.

What do you dislike most about this product?

Don't have an answer to this. Any frustrations they good at solving and fixing.

What recommendations would you give to someone considering this product?

Utilize their live customer support! Don't just assume anything, they're very helpful and want you to have a good experience with their platform!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jason T.

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Love Robly!

Likeliness to Recommend

10 /10

What differentiates Robly from other similar products?

Many email marketing providers are similar. What brought me to Robly was the easy access to customer support and their price. Once I started using the system on a daily basis, I realized how great the delivery was too. Once the delivery succeeded, I was sold on Robly for not only my company, but many of the vendors I'm working with too.

What is your favorite aspect of this product?

Being able to speak with customer support whenever there's an issue is a top priority for my company. This is my favorite aspect of Robly.

What do you dislike most about this product?

I would prefer the campaign reports to be a one button click to download a PDF, PNG, or JPEG of the report. As of today, that option is not available.

What recommendations would you give to someone considering this product?

Try the 14 day trial to make sure Robly has everything you need to succeed with your campaigns.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

DeBow P.

Role: Sales Marketing
Industry: Entertainment
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Intuitive platform + incredible features

Likeliness to Recommend

10 /10

What differentiates Robly from other similar products?

Features and support.

What is your favorite aspect of this product?

Features and support!

What do you dislike most about this product?

Nothing comes to mind, honestly.

What recommendations would you give to someone considering this product?

We are in franchising so the option of a parent account with child sub-accounts is extremely important to us when vetting an email SaaS. If you intend on creating sub-accounts underneath your main account, this platform wins above all else. I can't imagine why franchises would go with any other platform. I've worked in the franchise industry for over a decade and have not seen a SaaS as user friendly and supportive as Robly- which says a lot since our user base is entrepreneurial and has zero background in email marketing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Robly

What is Robly?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Robly Ratings

89 Likeliness to Recommend

98 Plan to Renew

2 Since last award

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Robly?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Delivery The ability to send email to large number of recipients at-scale.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Basic Reporting and Analytics The ability to measure metrics related to CRM/emails/campaigns.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

A/B Testing A/B or Split Testing allows marketing managers to compare and contrast two or more versions of the same piece of content to maximizing open, click and rates.

Content Authoring The ability to create emails including body copy, ability to include graphics and test the content view.

Surveys and Polling Ability to survey customers and gather feedback.

Text Messaging The capability to send messages by SMS in addition to email.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Contact Database The ability for basic CRM capabilities - information about email subscribers, leads, and customers in a centralized location.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Robly Reviews

Hanna S.

Easy to use, fantastic features!

Likeliness to Recommend

Pros

Jason T.

Love Robly!

Likeliness to Recommend

Pros

DeBow P.

Intuitive platform + incredible features

Likeliness to Recommend

Pros

Most Popular Robly Comparisons

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Adobe Campaign

2
Since last award

Feature Ratings

Email Delivery

Campaign Management

Basic Reporting and Analytics

Segmentation

A/B Testing

Content Authoring

Surveys and Polling

Text Messaging

Auto-Responders

SPAM Compliance

Contact Database

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Implementation

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Customization