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Robly Logo Award Winner Product Badge
Robly Ltd.

Robly

Composite Score
8.8 /10
CX Score
9.0 /10
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Robly
8.8 /10

What is Robly?

Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage. It is designed for businesses of all sizes, specializing in supporting charities, non profits, education sections and religious organizations. Leveraging proprietary automation and AI technology, it helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster.

Company Details

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Awards & Recognition

Robly won the following awards in the Email Marketing category

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Robly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robly?

0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Caring
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 85

Email Delivery

88

Campaign Management

88

Basic Reporting and Analytics

86

Segmentation

86

A/B Testing

86

Content Authoring

85

Surveys and Polling

85

Text Messaging

85

Auto-Responders

85

SPAM Compliance

84

Contact Database

84

Vendor Capability Ratings

Average 82

Vendor Support

85

Business Value Created

85

Ease of Implementation

84

Quality of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Breadth of Features

81

Usability and Intuitiveness

80

Ease of Customization

80

Robly Reviews

Hanna S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use, fantastic features!

Likeliness to Recommend

9 /10

What differentiates Robly from other similar products?

Easy to use! I've used mail chimp and another system and always go back to robly.

What is your favorite aspect of this product?

The drag and drop features and their customer support is always amazing. Always get my questions and issues solved fast where other companies take forever to respond and their live customer support is the best.

What do you dislike most about this product?

Don't have an answer to this. Any frustrations they good at solving and fixing.

What recommendations would you give to someone considering this product?

Utilize their live customer support! Don't just assume anything, they're very helpful and want you to have a good experience with their platform!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jason T.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Love Robly!

Likeliness to Recommend

10 /10

What differentiates Robly from other similar products?

Many email marketing providers are similar. What brought me to Robly was the easy access to customer support and their price. Once I started using the system on a daily basis, I realized how great the delivery was too. Once the delivery succeeded, I was sold on Robly for not only my company, but many of the vendors I'm working with too.

What is your favorite aspect of this product?

Being able to speak with customer support whenever there's an issue is a top priority for my company. This is my favorite aspect of Robly.

What do you dislike most about this product?

I would prefer the campaign reports to be a one button click to download a PDF, PNG, or JPEG of the report. As of today, that option is not available.

What recommendations would you give to someone considering this product?

Try the 14 day trial to make sure Robly has everything you need to succeed with your campaigns.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

DeBow P.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Intuitive platform + incredible features

Likeliness to Recommend

10 /10

What differentiates Robly from other similar products?

Features and support.

What is your favorite aspect of this product?

Features and support!

What do you dislike most about this product?

Nothing comes to mind, honestly.

What recommendations would you give to someone considering this product?

We are in franchising so the option of a parent account with child sub-accounts is extremely important to us when vetting an email SaaS. If you intend on creating sub-accounts underneath your main account, this platform wins above all else. I can't imagine why franchises would go with any other platform. I've worked in the franchise industry for over a decade and have not seen a SaaS as user friendly and supportive as Robly- which says a lot since our user base is entrepreneurial and has zero background in email marketing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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