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Robly Logo Award Winner Product Badge
Robly Ltd.

Robly

Composite Score
8.8 /10
CX Score
9.0 /10
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Robly
8.8 /10

What is Robly?

Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage. It is designed for businesses of all sizes, specializing in supporting charities, non profits, education sections and religious organizations. Leveraging proprietary automation and AI technology, it helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster.

Company Details

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Awards & Recognition

Robly won the following awards in the Email Marketing category

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Robly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robly?

0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Caring
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 85

Email Delivery

88

Campaign Management

88

Basic Reporting and Analytics

86

Segmentation

86

A/B Testing

86

Content Authoring

85

Surveys and Polling

85

Text Messaging

85

Auto-Responders

85

SPAM Compliance

84

Contact Database

84

Vendor Capability Ratings

Average 82

Vendor Support

85

Business Value Created

85

Ease of Implementation

84

Quality of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Breadth of Features

81

Usability and Intuitiveness

80

Ease of Customization

80

Robly Reviews

Holly B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Very user friendly

Likeliness to Recommend

8 /10

What differentiates Robly from other similar products?

Not sure haven't used too many others...but it does appear more user friendly than mail chimp.

What is your favorite aspect of this product?

drag and drop / template design options, love how you can save a section and use it in another email.

What do you dislike most about this product?

We've had deliverability issues.

What recommendations would you give to someone considering this product?

Not sure.

Pros

  • Continually Improving Product
  • Trustworthy
  • Respectful
  • Client Friendly Policies

Melanie T.

  • Role: Operations
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Thanks to Robly our customers have increased

Likeliness to Recommend

9 /10

What differentiates Robly from other similar products?

Since we have been using this software, we have been able to increase our clientele with the effective email marketing campaigns we have created. This software provides us with tools that allow our customers to be interested in our emails, to respond to our requests and to buy our products.

What is your favorite aspect of this product?

I love that the emails are created in such a way that they look perfect on any device that is opened, whether on a computer or mobile. It has OpenGen that allows to resend emails automatically, only to those people who did not open the first time it was sent.

What do you dislike most about this product?

This software is not so intuitive, so its learning curve can be a little high at first, but after that stage, you can take advantage of all its tools. In some occasions it has put obstacles at the moment of entering a new contact to the database.

What recommendations would you give to someone considering this product?

It is a very useful tool for mass emailing, perfect for our email marketing campaigns to reach more customers. This software with all its tools, has allowed us to grow as a company and attract more customers and convert purchase intentions into concrete actions.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

America C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

With Robly our sales increased

Likeliness to Recommend

9 /10

What differentiates Robly from other similar products?

The software has worked very well with the desired objective, which is to increase sales in the department, as it has allowed us to closely follow up with current customers and has helped us a lot with the search for potential customers. Its statistics and analysis reports are very complete, which has helped us to improve and increase sales.

What is your favorite aspect of this product?

I really like the fact that I can access the application from my cell phone, as I can be in contact with customers in or out of the office. It is very easy to handle and we can see on the dashboard all the customer information and the progress of negotiations and sales without any problem.

What do you dislike most about this product?

The multiple options and functions that the program has can become confusing and overwhelming, but once you understand what you need to do, it is much easier. If you could have all the options of the web version in the mobile version it would make things much easier for me, although the mobile version is complete, there are functions that it does not have and I have to wait to get to the computer to use them.

What recommendations would you give to someone considering this product?

For all sales agents who want to increase their income, this software is very complete and fulfills its promise to help you increase sales and organize your clients' agendas. And for all companies that need to have more organization in their sales department, with this software you will be able to help your sales agents to reach those potential customers and close their negotiations.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Inspires Innovation

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