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Siber Systems

RoboForm Password Manager

Composite Score

8.4 /10

CX Score

8.2 /10

58 Reviews Write a Review

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What is RoboForm Password Manager?

Roboform is a multi-platform secure password manager solution. RoboForm securely stores all of your passwords and logs you in with a single click (or tap) which saves time entering personal and billing information with AutoFill for long web forms.

Company Details

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RoboForm Password Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RoboForm Password Manager?

0% Negative

14% Neutral

86% Positive

Pros

Security Protects
Respectful
Reliable
Enables Productivity

Cons

Slower Product Innovation

Feature Ratings

Average 83

Password Generator

Credential Management

Access From Multiple Devices

Encryption and Decryption

Vault for Each User

Work and Personal

Autosave and Autofill

Policy Engine and Enforcements

Multi-Factor Authentication (MFA)

End User Self Serve

Single Sign-On (SSO)

Vendor Capability Ratings

Average 77

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Breadth of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

RoboForm Password Manager Reviews

Julia R.

Role: Industry Specific Role
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

Great system, great password safe

Likeliness to Recommend

10 /10

What differentiates RoboForm Password Manager from other similar products?

I haven't used similar products so cannot compare but RoboForm is great and easy to use.

What is your favorite aspect of this product?

I can just search for the password I need and it makes it very easy to use.

What do you dislike most about this product?

I'm pretty happy with it.

What recommendations would you give to someone considering this product?

Use it, it's great.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Joey S.

Role: Consultant
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2025

This is the first and only password manager used

Likeliness to Recommend

10 /10

What differentiates RoboForm Password Manager from other similar products?

I have not used other products

What is your favorite aspect of this product?

Ease of use - peace of mind that I have a secure password

What do you dislike most about this product?

I don't like how my subordinates have roboform folders that I cannot see as an admin - I guess I need more training. The questionnaire asked quite a bit about the Roboform support. Truth be told, I have not contacted them much at all, so I cannot say if they are good or not.

What recommendations would you give to someone considering this product?

Better control over the subordinates' account under the admin's. More intuitive management controls.

Pros

Enables Productivity
Reliable
Performance Enhancing
Security Protects

Cons

Commodity Features

John A.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

Roboform is reliable and efficient

Likeliness to Recommend

9 /10

What differentiates RoboForm Password Manager from other similar products?

The Lower Roboform Bar is very helpful, and seems to be unique among password managers.

What is your favorite aspect of this product?

Lower Roboform Bar

What do you dislike most about this product?

Lack of any real true innovation over the past several years. The product is fairly mature, but no new innovation seems to be forthcoming.

What recommendations would you give to someone considering this product?

It is a solid product and handles our daily needs for password management.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Slower Product Innovation
Charges for Enhancements

RoboForm Password Manager

What is RoboForm Password Manager?

Company Details

Need Assistance?

RoboForm Password Manager Ratings

92 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love RoboForm Password Manager?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Password Generator Software includes the ability for users to generate strong passwords.

Credential Management Software provides credential management and retrieval functionality.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Vault for Each User Each user has access to their own password vault.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Autosave and Autofill Allows for passwords to be autosaved and autofilled when accessing resources again.

Policy Engine and Enforcements Includes standard and/or customizable security policies, and the ability to enforce policies.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

End User Self Serve Intuitive portal designed for end users to create incident tickets, request services, and access status and FAQs.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

RoboForm Password Manager Reviews

Julia R.

Great system, great password safe

Likeliness to Recommend

Pros

Joey S.

This is the first and only password manager used

Likeliness to Recommend

Pros

Cons

John A.

Roboform is reliable and efficient

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Password Generator

Credential Management

Access From Multiple Devices

Encryption and Decryption

Vault for Each User

Work and Personal

Autosave and Autofill

Policy Engine and Enforcements

Multi-Factor Authentication (MFA)

End User Self Serve

Single Sign-On (SSO)

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Breadth of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training