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Rocketlane

RocketLane

Composite Score

8.9 /10

CX Score

9.1 /10

43 Reviews Write a Review

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What is RocketLane?

Rocketlane is an AI-powered PSA and delivery platform purpose-built for services teams that brings together every piece of your services business: projects, time tracking, finances, workforce management, and client collaboration. From project plans to timesheets to invoices—you can finally manage everything in one place. With real-time visibility into delivery health, margins, and utilization, Rocketlane helps you scale operations, improve profitability, and deliver consistent client outcomes. Rocketlane is trusted by leading companies like Glean, nCino, Coursera, HealthEZ, and Konami. Visit this page to explore more- https://rocketlane.com/industry/it-consultancy-psa-platform

Company Details

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RocketLane Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RocketLane?

2% Negative

10% Neutral

88% Positive

Pros

Fair
Acts with Integrity
Helps Innovate
Trustworthy

Feature Ratings

Average 86

Billing

Expense Detail Tracking

Resource Management

Team Collaboration

Reporting

Agile Project Management

Project Management

Process Automation

Auditability

Business Process Analysis (BPA)

Time Management

Vendor Capability Ratings

Average 82

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Vendor Support

Quality of Features

Business Value Created

RocketLane Reviews

Sindy m.

Role: Industry Specific Role
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2025

I would recommend Rocketlane

Likeliness to Recommend

9 /10

What differentiates RocketLane from other similar products?

It offers strong collaboration features and project tracking compared with other similar features.

What is your favorite aspect of this product?

It combines robust collaboration tools, efficient project tracking and clear client visibility in a single platform.Also its clean interface and time-saving onboarding templates enhance overall productivity.

What do you dislike most about this product?

Its a 10/10 nothing to complain towards it.

What recommendations would you give to someone considering this product?

It is a great platform to drive projects,give it a try.

Pros

Enables Productivity
Trustworthy
Unique Features
Caring

Priti A.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2025

Excellent project coordination tool

Likeliness to Recommend

9 /10

What differentiates RocketLane from other similar products?

Team collaboration is excellent to perform on Rocketlane

What is your favorite aspect of this product?

Ability to perform task with colleagues is what I like the most.

What do you dislike most about this product?

At present I can fathom nothing that I dislike about it

What recommendations would you give to someone considering this product?

Just improve the user experience

Pros

Reliable
Performance Enhancing
Unique Features
Caring

Anna F.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2025

Easy to use UX compared to legacy PSA systems

Likeliness to Recommend

9 /10

What differentiates RocketLane from other similar products?

Transparent and always-evolving product roadmap

What is your favorite aspect of this product?

Timekeeping

What do you dislike most about this product?

Lack of tabs

What recommendations would you give to someone considering this product?

Carve out more time than expected for implementation

Pros

Inspires Innovation
Fair
Includes Product Enhancements
Helps Innovate

RocketLane

What is RocketLane?

Company Details

Book a Free Demo Today!

RocketLane Ratings

91 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love RocketLane?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Billing Includes invoice management, time capture, and expense tracking.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Resource Management Define and manage skillsets and align to specific blueprints/workshops, easily adjust and delete bookings based on resource utilization and staffing needs

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Reporting Straightforward data storage with ability to create any reports easily.

Agile Project Management Running agile projects using sprints and backlog management as well as story points for estimation.

Project Management Plan all resources needed to execute projects

Process Automation Supports process design with a point-and-click interface that lets user build processes

Auditability All changes to contracts are fully audit-trailed to improve controls

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

RocketLane Reviews

Sindy m.

I would recommend Rocketlane

Likeliness to Recommend

Pros

Priti A.

Excellent project coordination tool

Likeliness to Recommend

Pros

Anna F.

Easy to use UX compared to legacy PSA systems

Likeliness to Recommend

Pros

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Feature Ratings

Billing

Expense Detail Tracking

Resource Management

Team Collaboration

Reporting

Agile Project Management

Project Management

Process Automation

Auditability

Business Process Analysis (BPA)

Time Management

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Vendor Support

Quality of Features

Business Value Created