Runway Logo
Runway Logo
Runway AI, Inc.

Runway

Composite Score
7.5 /10
CX Score
8.1 /10
Category
Runway
7.5 /10

What is Runway?

Runway is an applied AI research company shaping the next era of art, entertainment and human creativity. Runway has dozens of creative tools to ideate, generate and edit content using machine learning tools with no coding experience required.

Company Details


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Awards & Recognition

Runway won the following awards in the AI Content Creation and Optimization category

Runway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Runway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Runway?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 72

Data Protection and Security

86

Content Editor

85

Social Media Integration

81

Translation

80

Text-To-Image

75

Data Analysis

75

Grammar and Spellcheck

75

Image and Video Generation

73

Search Engine Optimization

72

Artificial Intelligence and Natural Language Processing

70

Content Summarization

68

Vendor Capability Ratings

Average 75

Ease of Implementation

85

Product Strategy and Rate of Improvement

84

Breadth of Features

80

Ease of IT Administration

78

Ease of Customization

77

Usability and Intuitiveness

77

Business Value Created

75

Quality of Features

73

Availability and Quality of Training

72

Ease of Data Integration

68

Vendor Support

66

Runway Reviews

odutola k.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

A good software for AI image and video generation.

Likeliness to Recommend

7 /10

What differentiates Runway from other similar products?

Runway could generate videos of any type through text and it gives opportunities to select from different settings.

What is your favorite aspect of this product?

My favorite feature should be the features and different settings available for video generation.

What do you dislike most about this product?

It sometimes makes mistakes in the video such as when a particular image in the video constantly change into different image which make it not useful for the user.

What recommendations would you give to someone considering this product?

It can be use to generate videos from text prompt for social medias and personal use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Under Delivered

Sahil C.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Advanced AI content creation tool

Likeliness to Recommend

9 /10

What differentiates Runway from other similar products?

1. It has a very user friendly interface 2. It supports wide range of creative applications 3. It helps in supporting real time collaboration

What is your favorite aspect of this product?

1. The community is very active and you get to learn something or the other everyday 2. It can easily integrate with oter professionals tools 3. The knowldge platforms is very good to use

What do you dislike most about this product?

1. The free limit imposes restrictions thus you have to buy the paid version 2. The cost can run very high for small companies and individuals 3. The customer support is not effective

What recommendations would you give to someone considering this product?

If you are looking for a video editing software with ML features then this is a great tool

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Respectful

Cons

  • Less Performance Enhancing
  • Commodity Features
  • Leverages Incumbent Status

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