Runway Logo
Runway Logo
Runway AI, Inc.

Runway

Composite Score
7.6 /10
CX Score
8.3 /10
Category
Runway
7.6 /10

What is Runway?

Runway is an applied AI research company shaping the next era of art, entertainment and human creativity. Runway has dozens of creative tools to ideate, generate and edit content using machine learning tools with no coding experience required.

Company Details


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Runway Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Runway?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 77

Avatars

84

Artificial Intelligence and Natural Language Processing

80

Algorithms

78

Customization and Editing

78

Templates

77

Text-To-Video/Speech

75

Automated Captions

75

Screen Recording

75

Translation

72

Commenting

64

Vendor Capability Ratings

Average 75

Ease of Implementation

89

Ease of Customization

80

Breadth of Features

80

Business Value Created

77

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

75

Ease of IT Administration

72

Vendor Support

70

Quality of Features

70

Availability and Quality of Training

69

Ease of Data Integration

67

Runway Reviews

Chukwudi O.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates Runway from other similar products?

The generative AI works faster

What is your favorite aspect of this product?

The generative AI

What do you dislike most about this product?

Some of the images generated are not looking real

What recommendations would you give to someone considering this product?

Make everything more real

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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