

In Partnership With SelectHub

What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
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Salesforce CPQ Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce CPQ.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Product and Service Configuration
Quote Development and Administration
Application Integration
Discounting Management
Reporting and Analytics
Visual Configuration
Workflow & Approvals
Renewal Management
Catalog Management
Rules Engine
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Salesforce CPQ Reviews

Fabian H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Nov 2023
Complex but capable, worth the money
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Salesforce CPQ differentiates from similar products through the seamless integration with Salesforce SalesCloud and MarketingCloud.
What is your favorite aspect of this product?
CPQ is very capable and customizable. Besides that, it is rich in features so you really can do mostly everything your business needs.
What do you dislike most about this product?
Salesforce CPQ is a very capable but highly complex products.
What recommendations would you give to someone considering this product?
If you decide for CPQ, make sure you have your users trainedand took care about proper change management.
Pros
- Reliable
- Respectful
- Includes Product Enhancements
- Helps Innovate
Cons
- Vendor's Interest First
- Under Delivered
Please tell us why you think this review should be flagged.
Narahari P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2025
Well Managed product with best UI & Business Rules
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Easily configurable business rules
What is your favorite aspect of this product?
Easy to build Pricing rules, Prompted and guided with the flows built up
What do you dislike most about this product?
We have to learn about the process of how the objects works
What recommendations would you give to someone considering this product?
Select this product if you want o implement cpq model with minimal configuration and customization
Pros
- Performance Enhancing
- Efficient Service
- Effective Service
- Fair
Please tell us why you think this review should be flagged.

Ankit M.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Oct 2024
Great CPQ product for Salesforce
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
The most important thing is Salesforce own this and which makes it best for Sales cloud. Highly configurable. You can set custom rules, pricing structures, discounting logic, etc.
What is your favorite aspect of this product?
Guided selling feature is the best.
What do you dislike most about this product?
Configuration could be chalenging. You must need an expert to set up.
What recommendations would you give to someone considering this product?
Yes, I will recommend to someone who is already using Salesforce Sales Cloud and looking to enhance the solution with CPQ.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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