In Partnership With SelectHub
What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
Company Details
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In Partnership With SelectHub
Salesforce CPQ Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce CPQ.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Product and Service Configuration
Quote Development and Administration
Application Integration
Discounting Management
Reporting and Analytics
Visual Configuration
Workflow & Approvals
Renewal Management
Catalog Management
Rules Engine
Vendor Capability Ratings
Breadth of Features
Ease of Data Integration
Business Value Created
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Salesforce CPQ Reviews
Kirolus G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2023
Good standard CPQ product
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
The differentiated parameters depending on the type of product presentation, either at an individual or group level is a key differential feature. This flexibility enables sales teams to offer tailored pricing and discounts, optimising the overall quote experience for a user, minimising the administrative burden.
What is your favorite aspect of this product?
The detailed product and CPQ reporting that comes from salesforce has got to be the best part of using this solution as part of your salesforce CRM.
What do you dislike most about this product?
There is certainly a steep learning curve, and the complexity of using salesforce is far more significant than other CRM's such as Hubspot. Setting up Salesforce CPQ to meet the specific needs of your business can be time-consuming and require technical expertise as well if you aren't able to or have time to configure yourself, which can create additional cost.
What recommendations would you give to someone considering this product?
When deploying any new CPQ tool, it's essential to plan for how and when you will exit the initial heightened state of awareness and empower your sales reps to sell with less organisational "friction". So this is a more general piece of advice than specific only to salesforce.
Pros
- Efficient Service
- Inspires Innovation
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Abhishek M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Used To Control The Billing Process
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
All of my questions have received concise and timely responses. It enabled field and design improvements that fit within our plans and spending limits. As a result, I was able to modify the tool to meet our specific price structure.
What is your favorite aspect of this product?
The best software available for managing the entire invoicing process is Salesforce CPQ. Using Salesforce CPQ has significantly reduced the time spent managing invoicing, and it is incredibly simple to use. It is utilized to automate Order Management, Recurring Payments, Discounts, and Billing and Invoicing. I advise everyone who works for a company with convoluted billing procedures to try it.
What do you dislike most about this product?
If you don't have a "simple" pricing module, implementing a pricing system can be rather difficult. Even though our price structure is significantly more convoluted than it needs to be, it has nevertheless been a major problem.
What recommendations would you give to someone considering this product?
It creates a more uniform quoting procedure and slightly speeds up approvals. The feature of CPQ that I value the most is how easy it makes it possible for me to maintain many quotes associated with a single opportunity. There are also some excellent options to add multiple products, which simplifies the quoting process.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Dylan C.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Jun 2023
Great product, ,helps a lot
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
It's great to have the flows within your crm
What is your favorite aspect of this product?
the quoting piece of cpq has been great for us
What do you dislike most about this product?
we have transitioned some backend engineers and the hand off can be a bit difficult
What recommendations would you give to someone considering this product?
If sfdc is your source of truth then this is a great product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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