


What is Salesforce Sales Cloud?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Analytics
Pipeline Management
CRM Integration
Workflow Automation
Internal Sales Collaboration
E-Mail Integration
Dialer Integration
Call Management
Omnichannel Campaign Management
Next-Best-Action Recommendations
E-Mail Campaign Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Customization
Quality of Features
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Conversation Intelligence
Score 9.0
View Salesforce Sales Cloud in this category (opens in a new tab)
Lead Management
Score 8.9
View Salesforce Sales Cloud in this category (opens in a new tab)
Sales Enablement
Score 8.9
View Salesforce Sales Cloud in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.7
View Salesforce Sales Cloud in this category (opens in a new tab)
Salesforce Sales Cloud Reviews
Abhishek P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2024
Brilliant solution for all your needs!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
The seamlessly easy user interface and user experience make this SaaS stand out from the rest of the peers for me. I thoroughly enjoy the overall user-friendly aspect of lead display and enhancement. This is my go to tools for all the commercial needs since the very day one. I highly recommend it to everyone who is looking for a better marketing and sales SaaS product. It is a one stop shop for all the business solution management. Salesforce Cloud Enterprise stands as an indispensable asset for businesses of all sizes, providing a secure, scalable, and feature-rich CRM solution.
What is your favorite aspect of this product?
My most favourite aspect of the SF product apart from the UI/UX is the seamless integration with other softwares. This feature has made my CRM journey very smooth. You can experience the synergy as Salesforce Cloud Enterprise effortlessly weaves into your tech toolkit. It's not just compatibility; it's a personalised blend, optimising your workflows and maximising the value of your unique tech investments. Embrace a cohesive business ecosystem tailored for your success.
What do you dislike most about this product?
I don't particularly dislike any feature of SF personally but i have few recommendations. SF can really work on it's pricing for the customer at the lower end of the spectrum. I have many small business owner friends who just started their business and want to integrate their journey with SF. So the pricing for me would be the part where SF can think on and leverage the economies of scale.
What recommendations would you give to someone considering this product?
JUST GO FOR IT YOU ARE MAKING THE BEST DECISION!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Priyanka T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Easy to use if you follow the steps/workflow.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
Customization, drag and drop feature makes it stand out from applications or frameworks
What is your favorite aspect of this product?
Drag and drop feature is my favourite. It’s effective, efficient, and reliable. Anyone who is new to salesforce can easily follow the steps and get the hang of it.
What do you dislike most about this product?
Integration, during my tenure I found it really difficult on the integration part because it sometimes used to go with the flow but other it just used to disown the flow and stop working. This part was little difficult for me get through.
What recommendations would you give to someone considering this product?
Follow the steps carefully if you do not then you will not get your results at all and won’t even understand were you went wrong while implementing the same.
Pros
- Reliable
- Unique Features
- Saves Time
- Generous Negotitation
Please tell us why you think this review should be flagged.
Bhavi U.
- Role: Operations
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Feb 2024
One stop solution product with awesome features...
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
Salesforce is a solution for all your sales related operations- from tracking to managing performance and business reachouts. My team loves how organised the platform is to navigate with varied features that it provides.
What is your favorite aspect of this product?
It is a product with so many features, where we can run campaigns, with filters to review our performance, plan business strategy better and mainly its integration with diifferent application
What do you dislike most about this product?
Nothing, it is a bit pricy but always worth the money
What recommendations would you give to someone considering this product?
Salesforce is a product that you would not regret buying with its features, with the integration of different application the work flow is seamless within organisation and the team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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