What is Salesforce Sales Cloud?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Salesforce Sales Cloud won the following awards in the Sales Enablement category

Filter By

Salesforce Sales Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Transparent
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Intelligent Search

85

Next-Best-Action Recommendations

84

Application Integration

84

Sales Collateral Management

84

Collaboration

84

Lead Generation and Funnel Management

83

Content Analytics and Scoring

83

Onboarding and Training

82

Multi Device Capability

82

Vendor Capability Ratings

Average 84

Breadth of Features

89

Business Value Created

86

Quality of Features

85

Availability and Quality of Training

85

Ease of Customization

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Vendor Support

82

Ease of Data Integration

82

Salesforce Sales Cloud Reviews

Carlos E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

You can optimize sales processes.

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud from other similar products?

Salesforce Sales Cloud Enterprise is competitive because: - Sales teams achieve greater efficiency and focus on critical activities through increased productivity, automation, and analytics technologies. - Total accessibility sellers can operate from any location thanks to mobile connectivity and cloud availability. - By consolidating all customer data into a single platform, you can gain a comprehensive understanding of each customer and gain a 360° perspective of them. - Automation of complex procedures, such as approvals and routine operations, which shortens sales cycles and reduces the margin of error.

What is your favorite aspect of this product?

I enjoy Salesforce Sales Cloud Enterprise because: - You can manage all customer data, including contact details, interaction histories, through account and contact management. - Track the development of sales opportunities from identification to deal closure with the help of managing opportunities. - Lead management gathers, classifies and converts leads into sales prospects.

What do you dislike most about this product?

You won't have any problems using Salesforce Sales Cloud Enterprise; It is an incredible tool.

What recommendations would you give to someone considering this product?

I suggest Salesforce Sales Cloud Enterprise because it can be easily tailored to the unique requirements of the business, including reports and workflow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2024

Powerful CRM, feature-rich, but complex and costly

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Efficient Service

Ankit M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Nothing can beat Salesforce! Highly recommended

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud from other similar products?

I have not used any other product than Salesforce. Sales Cloud has all the features required to upscale your Sales be it Lead and opportunity management, Account and contact management, Sales forecasting, Powerful automation, Einstein AI,etc.

What is your favorite aspect of this product?

Einstein Analytics: Leverage AI-driven analytics for predictive insights.

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Just go for it. Its a feature loaded product. Best you can offer to your sales rep.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Salesforce Sales Cloud Comparisons