What is Salesforce Sales Cloud?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud won the following awards in the Lead Management category

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Salesforce Sales Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud?

2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

87

Lead Distribution

85

Lead Generation

85

Prospect Tracking

84

Lead and Contact Categorization

84

Lead Scoring

83

Interaction Planning

82

Omni-Channel Communication Tracking

82

Data Ingestion and Interoperability

82

Mobile

78

Vendor Capability Ratings

Average 83

Breadth of Features

88

Business Value Created

87

Quality of Features

86

Availability and Quality of Training

84

Ease of Data Integration

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

79

Salesforce Sales Cloud Reviews

Ryan B.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Salesforce Sales Cloud Enterprise Has It All

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud from other similar products?

Sales force Sales Cloud suite is perfect and effective tool for customers relationships management and best in analytics and reporting.

What is your favorite aspect of this product?

Capabilities of analytics and reporting, customization and intellectual integration with other existing IT products.

What do you dislike most about this product?

Nothing to dislike upon its functionality and services since it meets all its meant for.

What recommendations would you give to someone considering this product?

I just advise all considering it to pick it and implement into use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abhinav B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Many in one

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud from other similar products?

I don't there are any similar products related to Salesforce Sales Cloud. It Provides many features which includes but not limited to sales path, Account, Contacts, Opportunity and other out of the box features.

What is your favorite aspect of this product?

Sales path is what I likes the most.

What do you dislike most about this product?

I don't think there is anything that I disliked about this.

What recommendations would you give to someone considering this product?

Just go for it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

Courtney S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Love Salesforce!!

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud from other similar products?

Ease of use of Salesforce

What is your favorite aspect of this product?

The leads and dashboards

What do you dislike most about this product?

Takes KPIs a long time to update

What recommendations would you give to someone considering this product?

You will love it!

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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