Salesken Customer Reviews 2025 | SoftwareReviews

Salesken

Composite Score

7.8 /10

CX Score

7.7 /10

5 Reviews Write a Review

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What is Salesken?

Salesken gives you incredible insights into the last mile of customer-salesperson interactions. See how your sales team communicates with customers on calls, presentations and webinars and get insights into what they are doing right, and where they need help.

Company Details

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Salesken Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesken?

21% Negative

0% Neutral

79% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 95

Coaching Notes

100

Collaboration

100

Coaching Records

Call Ingestion

Custom Scorecard Templates

LMS Integration

AI Feedback

Dashboards, Analytics and Reporting

Application Integration

Video Practice

AI Simulation Training

Vendor Capability Ratings

Average 91

Ease of Implementation

100

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Sales Analytics

Score 8.1

View Salesken in this category (opens in a new tab)

Salesken Reviews

Adeetya U.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Much needed industry revolution, user friendly

Likeliness to Recommend

10 /10

What differentiates Salesken from other similar products?

Easy of use, Reliable & User Friendly, dependable

What is your favorite aspect of this product?

The user interface

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Artificial Intelligence

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shiko M.

Role: Industry Specific Role
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Impressive Tool!

Likeliness to Recommend

10 /10

What differentiates Salesken from other similar products?

Effective Analytics and Reporting

What is your favorite aspect of this product?

Easy colloboration Its simplicity and ease of use

What do you dislike most about this product?

The layout can be improved on some dashboards.

What recommendations would you give to someone considering this product?

Great product especially for customer and salesperson interactions. It gives the team leader a view of how the sales people interact and communicate with clients.

Pros

Helps Innovate
Reliable
Efficient Service
Respectful

Salesken

What is Salesken?

Company Details

Need Assistance?

Salesken Ratings

93 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Salesken?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Coaching Notes The solution allows managers to provide comments and feedback on calls, pitch practices etc. and to assign a score based on predefined scorecard.

Collaboration Able to share feedback, calls or videos with other individuals within the organization and allow peers to give feedback.

Coaching Records Centralized view of all evaluations, ratings, feedback by user.

Call Ingestion The platform can record or import sales calls from multiple channels i.e. phone, conference services, meeting platforms like Teams, WebEx or Zoom.

Custom Scorecard Templates Ability to customize templates based on organizational KPIs, activities and objectives.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

AI Feedback Software is able to listen to calls and evaluate based on clarity, pace, sentence length, questions asked etc. to provide insights and score objectively.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Video Practice Sales teams can record a video response, creating a practice environment for individuals to handle objections, role play etc.

AI Simulation Training Sales reps have the ability to conduct a video call, slide presentation, pitch recording, product demo etc. with an AI Assistant.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Sales Analytics

Salesken Reviews

Adeetya U.

Much needed industry revolution, user friendly

Likeliness to Recommend

Pros

Shiko M.

Impressive Tool!

Likeliness to Recommend

Pros

Feature Ratings

Coaching Notes

Collaboration

Coaching Records

Call Ingestion

Custom Scorecard Templates

LMS Integration

AI Feedback

Dashboards, Analytics and Reporting

Application Integration

Video Practice

AI Simulation Training

Vendor Capability Ratings

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support