Salesloft Customer Reviews 2025 | SoftwareReviews

Salesloft

Composite Score

8.7 /10

CX Score

8.8 /10

69 Reviews Write a Review

Claim Software

What is Salesloft?

Salesloft is an AI-powered revenue orchestration platform that brings certainty to every revenue action and customer interaction. Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Salesloft won the following awards in the Sales Engagement Platforms category

Filter By

2025 Data Quadrant Champion

Latest Award, 2025

2 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

5 Top Rated Features

2024

2 Top Rated Capabilities

7 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Salesloft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesloft.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesloft?

6% Negative

2% Neutral

92% Positive

Pros

Respectful
Fair
Acts with Integrity
Client's Interest First

Feature Ratings

Average 85

E-Mail Campaign Management

CRM Integration

E-Mail Integration

Call Management

Dialer Integration

Workflow Automation

Pipeline Management

Sales Analytics

Next-Best-Action Recommendations

Omnichannel Campaign Management

Internal Sales Collaboration

Vendor Capability Ratings

Average 81

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Conversation Intelligence

Score 8.6

View Salesloft in this category (opens in a new tab)

Salesloft Reviews

Almir B.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Empowering Sales Teams

Likeliness to Recommend

10 /10

What differentiates Salesloft from other similar products?

Salesloft serves as our platform of choice, providing a cutting-edge workspace that consolidates revenue generation into a seamless experience. Our sales team benefits immensely from this platform, thanks to its diverse range of tools. They can effortlessly connect with prospects and customers, leveraging features for efficient communication. Salesloft empowers our team to track all calls and emails initiated by the team, allowing us to gauge the success of our efforts at every step. With Salesloft, we have a one-stop solution that equips our sales team with the necessary tools to drive revenue and achieve exceptional results.

What is your favorite aspect of this product?

The process of crafting templates and snippets within our system is remarkably user-friendly. It allows us to swiftly create the necessary templates and snippets required by our team. This level of flexibility enables each team member to adapt to their specific needs while fostering collaboration towards a shared objective of maximizing effectiveness. Furthermore, it is crucial for us to measure the dedication with which we engage with customers, and Salesloft seamlessly synchronizes with Salesforce, serving as an excellent complement to our CRM efforts.

What do you dislike most about this product?

While several programs struggle with inadequate technical support, Salesloft stands out with its exceptional support system. Their dedicated team provides invaluable assistance in troubleshooting and resolving issues promptly. Moreover, Salesloft offers convenient data export options, enabling users to efficiently transfer information to Excel for organized record-keeping in a more formal and archival format. Additionally, they are actively working on enhancing native integrations with various CRMs, including Salesforce as their primary focus.

What recommendations would you give to someone considering this product?

If you're seeking to eliminate manual tasks from your sales process and boost productivity, Salesloft is an invaluable solution for your company or business. Regardless of the nature of your product or service, Salesloft offers a seamless automation process that significantly reduces the burden of making calls and writing emails. By automating these repetitive tasks, Salesloft provides a user-friendly and efficient workflow that empowers salespeople to reach their goals and objectives with ease. With Salesloft, you can streamline your sales process and focus on what truly matters—building relationships and driving revenue.

Pros

Continually Improving Product
Unique Features
Efficient Service
Effective Service

Rob T.

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Salesloft was Super Cool.. its not "Groovey" now

Likeliness to Recommend

8 /10

What differentiates Salesloft from other similar products?

analytics on time of day, day best to send CI Bounces are easier to fix for the future

What is your favorite aspect of this product?

Integration to SFDC--> dialer etc

What do you dislike most about this product?

Not SFDC native, cant do custom fields, additional fields., they use their own DB.

What recommendations would you give to someone considering this product?

Look at Groove head to head... see if you will miss the OmniBar Groove has.

Pros

Altruistic
Reliable
Enables Productivity
Saves Time

Cons

Less Effective Service
Vendor's Interest First
Less Transparent

Role: Sales Marketing
Industry: Entertainment
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2023

User-friendly, excellent analytics, and service

Likeliness to Recommend

9 /10

Pros

Enables Productivity
Efficient Service
Saves Time
Security Protects

Salesloft

What is Salesloft?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Data Quadrant Champion

Salesloft Ratings

88 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Salesloft?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Mail Campaign Management The ability to execute segmented outbound e-mail campaigns to leads and prospects, leverage pre-generated e-mail templates, track and report campaign metrics.

CRM Integration The solution provides lockstep integration with popular CRM (or CDP) vendors.

E-Mail Integration The solution provides the ability to send and receive emails via an integrated email client, such as Outlook, or Gmail, or through the tool.

Call Management CRM integration, click-to-dial, call forward/record/log and many more in one place to ensure each agent can access all the information from a single place.

Dialer Integration The solution provides the ability to integrate with telephony dialer systems to queue and manage outbound call campaigns.

Workflow Automation Provides a business rules engine for managing outbound lead generation campaigns, inbound prospect communication and routing of leads to qualified sales agents.

Pipeline Management The solution provides the ability to capture and track prospects throughout the sales lifecycle from initial unqualified lead to conversion.

Sales Analytics Provides dashboards, reporting and analytics tools for managing outbound lead generation campaigns, inbound prospect communications and pipeline tracking.

Next-Best-Action Recommendations Suggest recommended actions or next steps to sales representatives i.e. e-mail content, phone touchpoints or objection handling scripts to maximize close rates.

Omnichannel Campaign Management The solution provides the ability to manage prospect conversations via other channels such as live chat, social and SMS.

Internal Sales Collaboration The ability to allow sales representatives and their managers to comment on or provide annotations on objects such as call transcripts or emails.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Conversation Intelligence

Salesloft Reviews

Almir B.

Empowering Sales Teams

Likeliness to Recommend

Pros

Rob T.

Salesloft was Super Cool.. its not "Groovey" now

Likeliness to Recommend

Pros

Cons

User-friendly, excellent analytics, and service

Likeliness to Recommend

Pros

Most Popular Salesloft Comparisons

Salesforce Sales Cloud

HubSpot Sales Hub

Apollo.io

Mixmax

Outreach

ActiveCampaign

Feature Ratings

E-Mail Campaign Management

CRM Integration

E-Mail Integration

Call Management

Dialer Integration

Workflow Automation

Pipeline Management

Sales Analytics

Next-Best-Action Recommendations

Omnichannel Campaign Management

Internal Sales Collaboration

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization