SALESmanago Customer Reviews 2025 | Marketing Platforms

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SALESmanago

Composite Score

7.7 /10

CX Score

8.1 /10

22 Reviews Write a Review

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What is SALESmanago?

SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful. SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.

Company Details

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Awards & Recognition

SALESmanago won the following awards in the Marketing Platforms - Midmarket category

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Service Experience
Conflict Resolution

Latest Award, 2025

Service Experience
Product Impact
Contract Negotiation

2024

Service Experience
Product Impact
Contract Negotiation

2023

2022 Data Quadrant Champion

2022

0 Top Rated Capabilities

2 Top Rated Features

2022

SALESmanago Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SALESmanago.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

88 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SALESmanago?

0% Negative

7% Neutral

93% Positive

Pros

Performance Enhancing
Efficient Service
Caring
Saves Time

Feature Ratings

Average 85

Email Marketing Automation

Advanced Campaign Management

Marketing Analytics

Advanced Data Segmentation

Community Marketing Management

Marketing Asset Management

Multi Channel Integration

Marketing Operations Management

Mobile Marketing Management

Marketing Workflow Management

Social Media Marketing Management

Vendor Capability Ratings

Average 79

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Business Value Created

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Ease of Customization

Also Featured in...

Marketing Automation - B2B

Score 7.7

View SALESmanago in this category (opens in a new tab)

Marketing Automation - B2C

Score 7.7

View SALESmanago in this category (opens in a new tab)

SALESmanago Screenshots

SALESmanago Downloads

Case Study - 10 success stories .pptx (1)

Victoria's Secret (1)

SALESmanago Videos

SALESmanago Reviews

Łukasz B.

Role: Sales Marketing
Industry: Electronics
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Great Customer Engagement platform!

Likeliness to Recommend

10 /10

What differentiates SALESmanago from other similar products?

Great, clear interface, a lot of possibilities in the place of creating manago sales advantages. Make it great technical service makes this program recommendable to all marketers.

What is your favorite aspect of this product?

A great tool that gives you tons of analytical data reveals the paths that accelerate sales in AI CDP. It also gives us knowledge about consumer initiatives and speeds up the decision-making path.

What do you dislike most about this product?

Everything is OK

What recommendations would you give to someone considering this product?

I would recommend ten products with no problem. If someone is considering a platform that engages customers, so that there is no better on the market.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ian P.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

No martech stack is perfect, but this comes close!

Likeliness to Recommend

8 /10

What differentiates SALESmanago from other similar products?

The amount of updates improving the product, going into smalles of details like with the email builder. However, I would love if there was a more pronounced way of displaying the new possibilities, although it's fun to try them out and discover new things on your own.

What is your favorite aspect of this product?

The sheer ability to segment, create a flow and then create messaging that will speak directly to the contact.

What do you dislike most about this product?

Not much really, I'd just like to have better knowledge of what exactly has been updated, because I see the changes, but often don't have the time to check regularly the changelogs. Truth be told, I don't even know if there's one besides the tutorial section (which also needs regular updating as the UI displayed there is of an older version at times).

What recommendations would you give to someone considering this product?

If you have a large contact database, and need to segment them, while getting all the data you need to augment your messaging, this is the right tool for you.

Pros

Performance Enhancing
Caring
Saves Time
Respectful

Cons

Leverages Incumbent Status

Federico R.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2022

Best web Marketing automation for E-commerce

Likeliness to Recommend

8 /10

What differentiates SALESmanago from other similar products?

Has a lot of features in one application only

What is your favorite aspect of this product?

The automation capabilities

What do you dislike most about this product?

Reporting is not so flexible

What recommendations would you give to someone considering this product?

Evaluate if you are an e-commerce or if you have some different needs

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

SALESmanago

What is SALESmanago?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Champion

SALESmanago Ratings

85 Likeliness to Recommend

88 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love SALESmanago?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Marketing Automation End-to-end management of email marketing: email templates, email previews, spam testing, A/B tracking, multivariate testing, and email metrics tracking.

Advanced Campaign Management End-to-end marketing campaign management; customer journey mapping, campaign initiation, monitoring, and dynamic reporting and adjustment

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Advanced Data Segmentation Categorization, static and real-time list building, addition of custom configurable attributes to leads, contacts and accounts.

Community Marketing Management Branded customer communities

Marketing Asset Management Content repository functionality (or tight ECM integration) for marketing assets and campaign collateral (static, multimedia, e-commerce related, etc.).

Multi Channel Integration End-to-end marketing campaign management functions such as customer journey mapping, campaign initiation, monitoring, and adjustment for multiple channels.

Marketing Operations Management Project management tools for marketers (timelines, performance indicators, budgeting/resourcing tools, etc.).

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Marketing Workflow Management Ability to visually edit workflows and create business rules for them.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Marketing Automation - B2B

Marketing Automation - B2C

SALESmanago Screenshots

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s-email (1) (2)

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SALESmanago Downloads

Case Study - 10 success stories .pptx (1)

Victoria's Secret (1)

SALESmanago Videos

SALESmanago Platform Overview

Enhanced Segmentation by SALESmanago

SALESmanago Email Design Studio

[SALESmanago New Feature] Customer Preference Center

SALESmanago Reviews

Łukasz B.

Great Customer Engagement platform!

Likeliness to Recommend

Pros

Ian P.

No martech stack is perfect, but this comes close!

Likeliness to Recommend

Pros

Cons

Federico R.

Best web Marketing automation for E-commerce

Likeliness to Recommend

Pros

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Feature Ratings

Email Marketing Automation

Advanced Campaign Management

Marketing Analytics

Advanced Data Segmentation

Community Marketing Management

Marketing Asset Management

Multi Channel Integration

Marketing Operations Management

Mobile Marketing Management

Marketing Workflow Management

Social Media Marketing Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Business Value Created

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Ease of Customization