

In Partnership With SelectHub

What is Samsara?
Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.
Company Details
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In Partnership With SelectHub
Samsara Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
95 Likeliness to Recommend
98 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Samsara?
Pros
- Transparent
- Reliable
- Includes Product Enhancements
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
GPS Tracking
Vehicle Management
Asset Management
Driver Management
Fleet Maintenance
Fuel Management
Dispatch Management
Cargo Management
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Samsara Reviews

Vickey W.
- Role: C-Level
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jan 2024
User Friendly, great customer service innovative
Likeliness to Recommend
What differentiates Samsara from other similar products?
Customer serviced, help topics, and warranty
What is your favorite aspect of this product?
HOS features
What do you dislike most about this product?
AI is to stringent
What recommendations would you give to someone considering this product?
HOS features help manage compliance and camera features are incredible.
Pros
- Continually Improving Product
- Performance Enhancing
- Includes Product Enhancements
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
Larry K.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jan 2024
Great product with very few minor flaws.
Likeliness to Recommend
What differentiates Samsara from other similar products?
Samsara provide a better service than other products we looked at.
What is your favorite aspect of this product?
Being able to monitor driver activities real time
What do you dislike most about this product?
Limited video retention and errors in gps reporting
What recommendations would you give to someone considering this product?
Focus on the positive aspects of the software and work around the minor flaws.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Christy M.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Dec 2023
Fantastic Product, Easy to Use
Likeliness to Recommend
What differentiates Samsara from other similar products?
The app driven platform. If the tablet goes down, a driver can connect their phone to the gateway and continue to have ELD service.
What is your favorite aspect of this product?
The immediate response to the system to update for drivers and operations.
What do you dislike most about this product?
I have not found anything that I do not like about the product.
What recommendations would you give to someone considering this product?
To talk to other customers and see what they are using, how they are using it, and what products worked best to hel;p make the implementation go smoothly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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