Atoll Technologies Plc

SAMU

Composite Score

8.1 /10

CX Score

8.5 /10

27 Reviews Write a Review

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What is SAMU?

SAMU is a next-gen EA tool that is seamlessly designed to deliver continuous and ongoing architecture transformation through its flexibility and robust feature-set, derived from real-life practical experiences. SAMU generates compelling diagrams about EA and provides the right platform to plan changes and assess their impact on your enterprise architecture.

Company Details

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Awards & Recognition

SAMU won the following awards in the Enterprise Architecture category

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8 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

7 Top Rated Capabilities

0 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

0 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

1 Top Rated Features

2022

SAMU Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAMU.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAMU?

0% Negative

0% Neutral

100% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Caring

Feature Ratings

Average 78

Repository Management

Collaboration

Analytics and Reporting

Data Visualization GIS

Process Architecture

Software Distribution

PCI and EMV Compatible

Document Management

Risk and Fraud Assessment

Performance Management

Project Management

Vendor Capability Ratings

Average 84

Vendor Support

Ease of Customization

Business Value Created

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

SAMU Videos

SAMU Reviews

Role: Information Technology
Industry: Energy
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Good product

Likeliness to Recommend

9 /10

Pros

Trustworthy
Efficient Service
Effective Service
Caring

SAMU

What is SAMU?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

SAMU Ratings

91 Likeliness to Recommend

1 Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love SAMU?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Repository Management Includes storage, access control, and locking of files.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Data Visualization GIS Thematic visualization with the ability to change views, including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes

Process Architecture Includes business process, policy, procedure, and project reviews.

Software Distribution Includes electronic data interchange, document management, and financial reporting and analysis.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Risk and Fraud Assessment Includes the ability to document, mitigate, and respond to project risk conditions across the portfolio and detect instances of potential fraudulent claims.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Project Management Includes support for elements of individual project management such as phase, task, resource, duration and budget, with Gantt and WBS views.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

SAMU Videos

Enterprise Architecture Management with SAMU

SAMU Quick Introduction

Unlocking the power of Seamless Enterprise Architecture Management

SAMU Reviews

Good product

Likeliness to Recommend

Pros

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Feature Ratings

Repository Management

Collaboration

Analytics and Reporting

Data Visualization GIS

Process Architecture

Software Distribution

PCI and EMV Compatible

Document Management

Risk and Fraud Assessment

Performance Management

Project Management

Vendor Capability Ratings

Vendor Support

Ease of Customization

Business Value Created

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement