SANS Institute

SANS EndUser

Composite Score

7.5 /10

CX Score

7.9 /10

31 Reviews Write a Review

Claim Software

What is SANS EndUser?

Easily manage your cyber awareness training program. The SANS Advanced Cybersecurity Learning Platform makes it easy to track results, be compliant, and change behavior.

Company Details

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SANS EndUser Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SANS EndUser.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SANS EndUser?

0% Negative

2% Neutral

98% Positive

Pros

Enables Productivity
Trustworthy
Fair
Performance Enhancing

Feature Ratings

Average 79

Real-time analytics

Topic Breadth

Just in Time Alerts

Interactive Training

AI Capabilities

Ease of User Management

Security Awareness Dashboards and Reporting

Customizability

Simulated Attacks

LMS Integration

Knowledge Tests

Vendor Capability Ratings

Average 77

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created

SANS EndUser Reviews

Role: Information Technology
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Straightforward and Capable

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Caring

Jackie L.

Role: Operations
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2020

Great product, bury a bit pricey

Likeliness to Recommend

2 /10

What differentiates SANS EndUser from other similar products?

It is reliable & good customer service.

What is your favorite aspect of this product?

Functionality

What do you dislike most about this product?

Cost is too expensive

What recommendations would you give to someone considering this product?

Ensure usefulness of product outweighs codt

Pros

Trustworthy
Effective Service
Performance Enhancing
Efficient Service

Role: Information Technology
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Easy to implement. Good support.

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

SANS EndUser

What is SANS EndUser?

Company Details

Need Assistance?

Awards & Recognition

SANS EndUser Ratings

81 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love SANS EndUser?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-time analytics Monitor the behavior of the user or a group so it can provide reports and guidance on the risk profile and suggest training content

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

Interactive Training Follows the concepts of micro learning approach with short burst of interactive videos and modules

AI Capabilities Artificial intelligence to enhance Security Awareness & Training to yield insights from unstructured data leveraging ML, NLP, deep learning, semantic indexing

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Security Awareness Dashboards and Reporting Dashboards and reports for employee completion of training, test scores, and other aspects of the security awareness and training program.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

SANS EndUser Reviews

Straightforward and Capable

Likeliness to Recommend

Pros

Jackie L.

Great product, bury a bit pricey

Likeliness to Recommend

Pros

Easy to implement. Good support.

Likeliness to Recommend

Pros

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Feature Ratings

Real-time analytics

Topic Breadth

Just in Time Alerts

Interactive Training

AI Capabilities

Ease of User Management

Security Awareness Dashboards and Reporting

Customizability

Simulated Attacks

LMS Integration

Knowledge Tests

Vendor Capability Ratings

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created