SAP

SAP Professional Services Software

Composite Score

8.5 /10

CX Score

8.8 /10

107 Reviews Write a Review

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What is SAP Professional Services Software?

The SAP for Professional Services solution helps professional services companies deal with the complexity of their business requirements and achieve profitable growth by improving their operational efficiency, business responsiveness, and the customer relationship. SAP for Professional Services covers the entire business process of cross-industry professional services, from lead generation, opportunity management, project management, and project resource planning through to the follow-up processes in engagement management, such as invoice creation and analysis.

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SAP Professional Services Software Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Professional Services Software.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Professional Services Software?

6% Negative

4% Neutral

90% Positive

Pros

Continually Improving Product
Performance Enhancing
Caring
Inspires Innovation

Feature Ratings

Average 79

Security

Team Collaboration

Project Management

Process Automation

Reporting

Knowledgebase

Expense Detail Tracking

Time Management

Business Process Analysis (BPA)

Auditability

Task Management and Workflow

Vendor Capability Ratings

Average 77

Ease of Implementation

Quality of Features

Business Value Created

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Vendor Support

Usability and Intuitiveness

SAP Professional Services Software Reviews

Karan M.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Powerful features but needs better usability.

Likeliness to Recommend

9 /10

What differentiates SAP Professional Services Software from other similar products?

With AI-based project forecasting, real-time contract tracking, and no-code workflow automation, SAP Professional Services Software is characterized by effective resource management and compliance. With its automated billing, invoicing, and revenue recognition, financial processes are better streamlined.With its predictive analytics, SAP ensures early risk detection and offers suggestions on pathways to mitigate them through its integration with third-party tools, such as Microsoft Teams and Slack, to ease out collaboration.

What is your favorite aspect of this product?

The leading aspect of SAP Professional Services Software, which intrigues me most, is its AI-powered project forecasting. Such a feature goes a long way in creating resource allocation throughout the project hence completing them in the prescribed time and the budget by anticipating risks ahead of time. This makes decision-making and efficiency feasible, thus being a distinguishing offer from otherwise goods.

What do you dislike most about this product?

What I find most frustrating about SAP Professional Services Software is its complicated user interface, which can be daunting for newcomers. Even though it offers robust features, the learning curve is quite steep, demanding considerable time and training to make the most of the software. This can pose a challenge, particularly for teams that lack dedicated IT support.

What recommendations would you give to someone considering this product?

In case your organization requires scalability and AI-driven features such as project forecasting, resource allocation, and automated billing exploitation, consider SAP Professional Services Software. That being said, its steep learning curve implies that you will need to invest in adequate training to leverage the software's full potential. If what you want are integrations with Microsoft Teams and Slack, this product goes beyond collaboration. It is designed for large teams or enterprises, whereas smaller businesses or those with simple needs might find alternatives with friendlier interfaces more suitable.

Pros

Continually Improving Product
Reliable
Trustworthy
Unique Features

Yash S.

Role: Information Technology
Industry: Electronics
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Comprehensive and highly customizable

Likeliness to Recommend

10 /10

What differentiates SAP Professional Services Software from other similar products?

It has a Comprehensive ERP Ecosystem. SAP Professional Services Software integrates seamlessly with other SAP solutions like SAP S/4HANA (ERP), SuccessFactors (HR), Ariba (procurement), and Concur (expense management). This provides a unified platform for managing all aspects of a business. Being in a global organization, SAP helps support multi-currency, multi-language, and multi-country operations, including regulatory compliance in diverse regions.

What is your favorite aspect of this product?

Predictive analytics and AI-driven insights help forecast resource needs, project timelines, and financial outcomes.

What do you dislike most about this product?

Over-customization can lead to difficulties during upgrades or patching, increasing downtime and maintenance costs.

What recommendations would you give to someone considering this product?

While SAP Professional Services software offers extensive capabilities and scalability for large organizations, its high cost, complexity, and potential rigidity may pose challenges, especially for smaller companies or those with straightforward needs. Organizations should weigh these disadvantages against the benefits to ensure the solution aligns with their business goals and resources.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Mike M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Comprehensive and scalable

Likeliness to Recommend

10 /10

What differentiates SAP Professional Services Software from other similar products?

SAP’s integration within its ecosystem tends to be more robust, particularly for larger, complex organizations while others provide ERP functionality

What is your favorite aspect of this product?

Love the instant insights into project status, profitability, and resource utilization, allowing managers to adjust course in real-time

What do you dislike most about this product?

Prefer not to say

What recommendations would you give to someone considering this product?

SAP Software can scale with your business mission and goal especially for larger organizations

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Caring

SAP Professional Services Software

What is SAP Professional Services Software?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

SAP Professional Services Software Ratings

86 Likeliness to Recommend

99 Plan to Renew

1 Since last award

76 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love SAP Professional Services Software?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security Permits customers to use their identity provider of choice to manage their sign on

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Project Management Plan all resources needed to execute projects

Process Automation Supports process design with a point-and-click interface that lets user build processes

Reporting Straightforward data storage with ability to create any reports easily.

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Auditability All changes to contracts are fully audit-trailed to improve controls

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

SAP Professional Services Software Reviews

Karan M.

Powerful features but needs better usability.

Likeliness to Recommend

Pros

Yash S.

Comprehensive and highly customizable

Likeliness to Recommend

Pros

Mike M.

Comprehensive and scalable

Likeliness to Recommend

Pros

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Feature Ratings

Security

Team Collaboration

Project Management

Process Automation

Reporting

Knowledgebase

Expense Detail Tracking

Time Management

Business Process Analysis (BPA)

Auditability

Task Management and Workflow

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Vendor Support

Usability and Intuitiveness