What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

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Awards & Recognition

SAP S/4HANA Cloud won the following awards in the Enterprise Resource Planning - Enterprise category

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SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP S/4HANA Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

3% Negative
10% Neutral
87% Positive

Pros

  • Respectful
  • Helps Innovate
  • Trustworthy
  • Caring

Feature Ratings

Average 75

Accounting and Financial Management

83

Supply Chain Management

81

Procurement Management

80

Analytics and Reporting

79

Governance Risk and Compliance

79

Service Management

78

Job and Project Management

78

Human Capital Management

78

Customer Relationship Management

75

BI and Performance Management

75

Industry Specific Capabilities

75

Vendor Capability Ratings

Average 80

Ease of Data Integration

83

Quality of Features

82

Business Value Created

82

Vendor Support

81

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

79

Ease of Implementation

78

Ease of Customization

77

Ease of IT Administration

76

SAP S/4HANA Cloud Reviews

  • Role: Information Technology
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2025

Currently on an implementation journey

Likeliness to Recommend

4 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Generous Negotitation

Cons

  • Less Effective Service
  • Wastes Time

𝗘𝗯𝗶𝗻 𝗔.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

The best in class ERP

Likeliness to Recommend

9 /10

What differentiates SAP S/4HANA Cloud from other similar products?

The real time data processing and analytics makes S/4 hana unique from all the other ERP's

What is your favorite aspect of this product?

My favourite is the fiori which is very user friendly. Also the support for machine learning is also amazing.

What do you dislike most about this product?

The compatibility issue with legacy systems is realy a pain. Some times it lacks in some specific functionalities

What recommendations would you give to someone considering this product?

I would highly recommend S/4 Hana eventhough it requires significant investment.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Subhadarshan M.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use and ease of access

Likeliness to Recommend

9 /10

What differentiates SAP S/4HANA Cloud from other similar products?

Robust & agile

What is your favorite aspect of this product?

Ease of access

What do you dislike most about this product?

Complicated yes easy

What recommendations would you give to someone considering this product?

Definitely best

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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