What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

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Awards & Recognition

SAP S/4HANA Cloud won the following awards in the Accounting - Enterprise category

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SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP S/4HANA Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

4% Negative
3% Neutral
93% Positive

Pros

  • Effective Service
  • Respectful
  • Helps Innovate
  • Generous Negotitation

Feature Ratings

Average 85

Accounts Receivable Invoicing

90

Accounts Payable Purchase Orders

89

General Ledger Chart of Accounts

85

Cash Flow Management

83

Dashboards, Analytics and Reporting

80

Vendor Capability Ratings

Average 82

Ease of Data Integration

89

Ease of IT Administration

85

Business Value Created

85

Quality of Features

83

Usability and Intuitiveness

83

Breadth of Features

83

Ease of Implementation

81

Product Strategy and Rate of Improvement

80

Vendor Support

79

Ease of Customization

76

Availability and Quality of Training

76

SAP S/4HANA Cloud Reviews

Andrii L.

  • Role: Operations
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

all best experience of your industry in one ERP

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP is a tiger and king of ERP products. SAP products accumulate all best experience their product team interacts with during implementation projects of customers. When you buy SAP ERP you are buying all entire and optimised for any given case business projects however Business One edition is more unified so been focused on mid sized businesses.

What is your favorite aspect of this product?

SAP is reliable and sets standarts. You will not be experimenting but just implementing best in class. It has simple but very readable designes and optimised data warehousing facilities. There is a lot of industrial versions so you can choose specific one but all are IFRS and risk management procedures complient. SAP has large support and implementation teams who are available to interact with you and guarantee 150 days full version implementation.

What do you dislike most about this product?

Tax are location specific topics both with actuarial calculations and fixed assest appraisal rules so this can't be fully automated. You have to hire SAP implementation team with on site work but most of it could be subject for remote support and that would reduce budgets. SAP is rather expencive but in the same time guaranteed high quality Delivery. You have to choose industry specific modules separately and Business One is applicable for small enterprises. SAP is not flexible and customisation is very expencive - SAP is about PRODUCTIVITY of using your enterprise resources but not about agile INNOVATIONS.

What recommendations would you give to someone considering this product?

First make clear all you processes and make sure they are most efficient as of available variants. Contact with SAP and check functionality and options you need an if the scope and price is okay for you - go ahead, SAP is standart and has guaranteed by vendor 150 days implementation cycle. You adopts to SAP ERP rules and business processes, not SAP is adopting to your company processes. You are buying also know how of given industry management processes.It is expensive so have plan and scope first.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

André l.

  • Role: Finance
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

True, SAP is pricey but you get what you pay for

Likeliness to Recommend

9 /10

What differentiates SAP S/4HANA Cloud from other similar products?

Real-time analytics: SAP S/4HANA Cloud leverages in-memory technology to enable real-time analytics, which allows businesses to make informed decisions faster and more accurately.

What is your favorite aspect of this product?

Cloud-native: SAP S/4HANA Cloud is built on a cloud-native architecture, which means it is designed specifically for the cloud and takes advantage of cloud-based technologies such as machine learning and artificial intelligence.

What do you dislike most about this product?

I am quite comfortable to say that I liked almost all aspects of this product.

What recommendations would you give to someone considering this product?

Define your requirements: Clearly define your business requirements and objectives before selecting the system. Determine which features and functionality are critical to your business processes.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Jainik K.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Amazing customization and canned features

Likeliness to Recommend

7 /10

What differentiates SAP S/4HANA Cloud from other similar products?

It has more flexibility, functions and number of solutions than others

What is your favorite aspect of this product?

Breadth of features

What do you dislike most about this product?

Definitely the cost

What recommendations would you give to someone considering this product?

If you can afford it, go for it.

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

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