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SAP S/4HANA Cloud
8.5 /10

What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

Company Details

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Awards & Recognition

SAP S/4HANA Cloud won the following awards in the Enterprise Resource Planning - Midmarket category

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SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP S/4HANA Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 81

Accounting and Financial Management

83

Supply Chain Management

81

Procurement Management

80

Analytics and Reporting

79

Governance Risk and Compliance

79

Service Management

78

Job and Project Management

78

Human Capital Management

78

Customer Relationship Management

75

BI and Performance Management

75

Industry Specific Capabilities

75

Vendor Capability Ratings

Average 80

Ease of IT Administration

86

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Quality of Features

82

Usability and Intuitiveness

82

Business Value Created

81

Ease of Data Integration

79

Vendor Support

79

Ease of Implementation

78

Availability and Quality of Training

77

Ease of Customization

74

Also Featured in...

Accounting - Enterprise

Score 8.5

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Quality Management System

Score 8.4

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Process Manufacturing ERP

Score 8.3

View SAP S/4HANA Cloud in this category (opens in a new tab)

Enterprise Resource Planning - Enterprise

Score 8.0

View SAP S/4HANA Cloud in this category (opens in a new tab)

Discrete Manufacturing ERP

Score 7.9

View SAP S/4HANA Cloud in this category (opens in a new tab)

Core Financial Management

Score 7.9

View SAP S/4HANA Cloud in this category (opens in a new tab)

SAP S/4HANA Cloud Reviews

Ritika T.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP is sells best ERP Product in MArket

What is your favorite aspect of this product?

Finance Module

What do you dislike most about this product?

There is nothing I dislike about this product

What recommendations would you give to someone considering this product?

Go for it, SAP is leading in ERP Module

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David K.

  • Role: Operations
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

SAP - Upgrade to S/4 HANA extremely disappointing

Likeliness to Recommend

4 /10

What differentiates SAP S/4HANA Cloud from other similar products?

Integration with all aspects of the business

What is your favorite aspect of this product?

Data available for analysis. Once you figure out how to get it, there is a great deal of data available.

What do you dislike most about this product?

The upgrade to S4 did not go well at all.

What recommendations would you give to someone considering this product?

Be sure all the bugs have been worked out of S4.

Pros

  • Security Protects
  • Respectful
  • Trustworthy
  • Efficient Service

Cons

  • Commodity Features
  • Less Effective Service
  • Under Delivered

Zaid U.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2020

SAP's best in class product, constantly evolving

Likeliness to Recommend

9 /10

What differentiates SAP S/4HANA Cloud from other similar products?

more use-cases and references for all industry types. the positioning of the product done by SAP and the capability building done by SAP within the country is good.

What is your favorite aspect of this product?

New UI and experience for the user along with its mobility and live analytics

What do you dislike most about this product?

the cost of implementation , gap of skilled tormentors for specific advanced features , secrecy in user license cost model.

What recommendations would you give to someone considering this product?

negotiate thoroughly on user licenses, go easy on your partner services and learn with them along the way, ensure through testing and user expectation, have BI analytical reports & dashboard in place at the time of go live.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

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