Sauce Labs Logo
Sauce Labs Logo
Sauce Labs

Sauce Labs

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Sauce Labs
7.8 /10

What is Sauce Labs?

Build the most comprehensive mobile app testing strategy, from development to production

Company Details


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Awards & Recognition

Sauce Labs won the following awards in the Mobile Application Testing category

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Sauce Labs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sauce Labs.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sauce Labs?

5% Negative
10% Neutral
85% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 79

Automated Testing

88

Browser Testing

85

Device and OS Versions Coverage

83

Mobile Test Environment and Lab Management

83

Functional Testing

82

Virtual Mobile Devices

82

Development Use

80

Pipeline Integrations

80

Process Simulation

79

Cloud Device Farm (Physical and Simulator)

79

Dashboards, Analytics and Reporting

78

Vendor Capability Ratings

Average 78

Business Value Created

85

Quality of Features

81

Usability and Intuitiveness

80

Breadth of Features

80

Ease of Implementation

78

Ease of IT Administration

78

Ease of Data Integration

77

Vendor Support

75

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

74

Ease of Customization

73

Sauce Labs Reviews

K Sandeep D.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Ramaseshan N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

I recommend this Fantastic product to every tester

Likeliness to Recommend

10 /10

What differentiates Sauce Labs from other similar products?

A one stop solution for running a huge regression suite stably and reliably. Reliability is the most important thing when you are running automation tests and Saucelabs provides it you which makes it fantastic for me . Yes, our company logo says "We help People Get Jobs." That's an important mission for all of us. As we are using Sauce Labs. we are able to run all our 500+ regression tests so reliably almost every day or with every build and find what are the problems in code and fix them right away instead of things landing in production. Then, we figure out the problem and solve it. It has saved us 1000s of minutes of crappy code going to p

What is your favorite aspect of this product?

Running my tests reliably is important and whenever there are test failures the Video recording feature of Saucelabs is mindblowing . It makes the developer life so easy to navigate the bugs so quickly and identify solutions.We use Sauce Labs for our JobSearch platform, as well as new and emerging mobile apps and products. Using Sauce Labs lets us maintain the test architecture without needing an additional full-time role for features and maintenance. The great part about Appium integration, we can run the same tests across a dozen devices without any problems. Documentation and support are top-notch. Real Cloud and Cross-Browser enable

What do you dislike most about this product?

Sometimes connecting to servers from Remote places is a little slow and starting to open the browser takes some time but its worth the wait until I have some reliable running of my test scripts. Sauce Labs is well suited in most cases. Yes, I agree there are advantages and disadvantages of buying or subscribing to anything but with Sauce Labs I think it was a well-thought-out decision that we have never thought bad about. We have tried multiple mediums to set up and run tests. We have used Selenium Grid and also tried to have Physical machines and Virtual machines but all added to the cost but none reduced it. Sauce Labs came as a rescue.

What recommendations would you give to someone considering this product?

This is an awesome product for all testing needs , the simulators they provide are really world class and you can just believe their products and make a purchase . I can recommend Sauce Labs if we need to test if the given build is good or bad. Sauce Labs is always the preferred choice for any client in need of mobile and browser testing. Their product is feature-rich, intuitive, and their innovation stands out. Their enablement and support teams are very responsive and helpful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Taylor C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Great when you don't have all devices to test with

Likeliness to Recommend

10 /10

What differentiates Sauce Labs from other similar products?

I would say browser stack is comparable, but I would give the nod to sauce labs. It is an easy to use product and has pretty much every browser / device / operating system to test with. It is also good with running automated tests.

What is your favorite aspect of this product?

I like how you don't have to buy physical devices and you can use their simulators.

What do you dislike most about this product?

Sometimes it is a little slow.

What recommendations would you give to someone considering this product?

I would recommend this product. It is a great product to use when you don't have physical access to all devices / browsers / operating systems.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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