
What is Scanmarket?
Scanmarket is one of few strategic sourcing solution providers capable of delivering innovative yet user-friendly quality technology, combined with solid execution, support & services. Scanmarket is a source-to-contract (S2C) software provider that develops advanced functionalities in an effortless design. Our S2C solution is attuned to meet the needs of procurement, legal and finance professionals with applications for strategic sourcing, contract lifecycle management, and third-party risk management.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
2
Since last award
92 Plan to Renew
3
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Scanmarket?
Pros
- Friendly Negotiation
- Respectful
- Client Friendly Policies
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Auction Management
eAuction Functionality
ERFx
Procurement Management
Communications
Contract Management
Supplier Management
Spend Analysis
Workflow Management
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Business Value Created
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Scanmarket Reviews
corinne s.
- Role: Industry Specific Role
- Industry: Chemicals
- Involvement: Vendor Selection and Purchasing
Submitted Jul 2025
Most of the vendors understand the product.
Likeliness to Recommend
What differentiates Scanmarket from other similar products?
More user friendly. Building an event is to the point without all the extras not needed.
What is your favorite aspect of this product?
The results.
What do you dislike most about this product?
Learning the new RFX system and what the changes are. I never know until something goes wrong or I get messages from vendors. But its all a learning experience. Not a big deal.
What recommendations would you give to someone considering this product?
Stay on top of your events. Encourage messaging functions. Keep everyone out of the messaging function that may not understand the impact of sharing things with others.
Pros
- Trustworthy
- Efficient Service
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Célia S.
- Role: Public Sector
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2025
Ease of use and fantastic Customer Support
Likeliness to Recommend
What differentiates Scanmarket from other similar products?
24/5 Customer Support is amazing! The team is always happy to help and will investigate promptly anything they cannot sort on the spot. The platform is user-friendly for both buyers and suppliers. The platform is mostly self-explanatory, which allows our users to run their own eRFX with minimal training.
What is your favorite aspect of this product?
The "Quick Call" functionality allows anyone to get quick technical questions answered pretty much straight away by a real human with a lot of knowledge.
What do you dislike most about this product?
Nothing really. Some areas need to be upgraded a little, but Scanmarket are working on them.
What recommendations would you give to someone considering this product?
You have to give it a try, even our suppliers like it!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Public Sector
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jul 2025
Very satisfied
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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