Scanmarket Logo Award Winner Product Badge
Scanmarket Logo Award Winner Product Badge
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Scanmarket

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Scanmarket
8.4 /10

What is Scanmarket?

Scanmarket is one of few strategic sourcing solution providers capable of delivering innovative yet user-friendly quality technology, combined with solid execution, support & services. Scanmarket is a source-to-contract (S2C) software provider that develops advanced functionalities in an effortless design. Our S2C solution is attuned to meet the needs of procurement, legal and finance professionals with applications for strategic sourcing, contract lifecycle management, and third-party risk management.

Company Details


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Awards & Recognition

Scanmarket won the following awards in the Strategic Sourcing category

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Scanmarket Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Scanmarket.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

2
Since last award

92 Plan to Renew

3
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Scanmarket?

7% Negative
6% Neutral
87% Positive

Pros

  • Friendly Negotiation
  • Respectful
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 79

Auction Management

90

eAuction Functionality

88

ERFx

84

Procurement Management

80

Communications

80

Contract Management

80

Supplier Management

79

Spend Analysis

76

Workflow Management

75

Vendor Capability Ratings

Average 81

Vendor Support

88

Availability and Quality of Training

86

Ease of Implementation

84

Ease of IT Administration

84

Usability and Intuitiveness

81

Ease of Customization

81

Breadth of Features

80

Business Value Created

80

Ease of Data Integration

78

Quality of Features

78

Product Strategy and Rate of Improvement

75

Scanmarket Reviews

corinne s.

  • Role: Industry Specific Role
  • Industry: Chemicals
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jul 2025

Most of the vendors understand the product.

Likeliness to Recommend

10 /10

What differentiates Scanmarket from other similar products?

More user friendly. Building an event is to the point without all the extras not needed.

What is your favorite aspect of this product?

The results.

What do you dislike most about this product?

Learning the new RFX system and what the changes are. I never know until something goes wrong or I get messages from vendors. But its all a learning experience. Not a big deal.

What recommendations would you give to someone considering this product?

Stay on top of your events. Encourage messaging functions. Keep everyone out of the messaging function that may not understand the impact of sharing things with others.

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Respectful

Célia S.

  • Role: Public Sector
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2025

Ease of use and fantastic Customer Support

Likeliness to Recommend

10 /10

What differentiates Scanmarket from other similar products?

24/5 Customer Support is amazing! The team is always happy to help and will investigate promptly anything they cannot sort on the spot. The platform is user-friendly for both buyers and suppliers. The platform is mostly self-explanatory, which allows our users to run their own eRFX with minimal training.

What is your favorite aspect of this product?

The "Quick Call" functionality allows anyone to get quick technical questions answered pretty much straight away by a real human with a lot of knowledge.

What do you dislike most about this product?

Nothing really. Some areas need to be upgraded a little, but Scanmarket are working on them.

What recommendations would you give to someone considering this product?

You have to give it a try, even our suppliers like it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Public Sector
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2025

Very satisfied

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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