Second Nature Logo Award Winner Product Badge
Second Nature Logo Award Winner Product Badge
SecondNature

Second Nature

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Second Nature
8.0 /10

What is Second Nature?

Scale up your sales coaching with Second Nature’s sales coaching software. It provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call.

Company Details


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Awards & Recognition

Second Nature won the following awards in the Sales Coaching category

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Second Nature Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Second Nature.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Second Nature?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Feature Ratings

Average 88

Collaboration

91

Coaching Records

89

Custom Scorecard Templates

89

Video Practice

87

AI Simulation Training

87

Application Integration

87

Dashboards, Analytics and Reporting

86

AI Feedback

86

LMS Integration

86

Coaching Notes

85

Gamification

85

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Usability and Intuitiveness

87

Vendor Support

86

Ease of Data Integration

85

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Business Value Created

83

Quality of Features

83

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

81

Second Nature Reviews

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Best product, best team!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Great product, easy to use

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Client Friendly Policies
  • Generous Negotitation
  • Continually Improving Product

Vedant C.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Very Efficient AI, Capable of analyzing swiftly"

Likeliness to Recommend

9 /10

What differentiates Second Nature from other similar products?

SecondNature's UI is designed in such a way that the user has a smooth experience with their tasks. The AI itself has a high ratio of success. Other products in the market, do not offer such level of customization and integration. Within 1 month of ML, the AI picked up our services efficiently.

What is your favorite aspect of this product?

The AI Simulation and Assessment report structure are my favorite parts of this product. The detail and well explained feedback helps hollistically understand areas of improvement. AI also allows corrections and changes assessment basis correction. This helps understand major contributors to obstacles.

What do you dislike most about this product?

The product sometimes lags due to connectivity issues. needs considerably good internet to work efficiently.

What recommendations would you give to someone considering this product?

Utilize the product with set SOPs and structure it for ideal results. The product will be able to give you insights on what factors can be improved holistically.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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