Seismic Learning Logo
Seismic Learning Logo
Seismic

Seismic Learning

Composite Score
7.3 /10
CX Score
7.5 /10
Category
Seismic Learning
7.3 /10

What is Seismic Learning?

Seismic Learning (formerly Lessonly) is training, enablement, and coaching software built for frontline teams. We serve nearly four million learners at 1,200+ leading companies including Scholastic, Jostens, and U.S. Cellular. Together, we achieve higher NPS scores, more closed deals, and a superior customer experience.

Company Details


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Awards & Recognition

Seismic Learning won the following awards in the Learning Management - Midmarket category

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Seismic Learning Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Seismic Learning.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Seismic Learning?

3% Negative
18% Neutral
79% Positive

Pros

  • Caring
  • Respectful
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 75

3rd Party Integration

100

Course Management

79

Content Creation

78

Content Management

77

International Support

75

Instructor Led Training

74

Lesson Planning

73

Customer Partner Training

73

Assessments and Quizzes

72

Gradebook

71

Analytics and Reporting

69

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

83

Vendor Support

83

Ease of Implementation

82

Availability and Quality of Training

82

Ease of IT Administration

79

Business Value Created

75

Ease of Data Integration

74

Breadth of Features

74

Quality of Features

74

Ease of Customization

72

Product Strategy and Rate of Improvement

71

Seismic Learning Reviews

Christopher H.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Unique features tailored for Sales & CS enablement

Likeliness to Recommend

8 /10

What differentiates Seismic Learning from other similar products?

Lessonly's ease of implementation, integration into our tech stack, and course authoring simplicity are wonderful. Because they focused on CS and Sales Enablement, there are some unique features that set them apart - creating scenarios in which learners respond via screen recording, audio recording, video recording, email practice, customer service chat practice, and more. It's a wonderful feature set. In addition, it's easy to use for both learner and creator - simple enough for anyone to use, but with enough features to create some quality content.

What is your favorite aspect of this product?

The support we've received from our account manager has been excellent - recommending new or unique ways to leverage the product for our company, helping us with strategic decisions, they've been wonderful. They take the time to be familiar with how we're implementing the product and are always looking to help us improve and get a full return on our investment.

What do you dislike most about this product?

Although it truly is easy to design learning experiences on this platform, its simplicity can be a double-edged sword. There are times when we want to create learning experiences that involve more than clicking through to the next screen. Branched learning experiences, interactivity, and other features you might see in other course authoring software aren't natively available.

What recommendations would you give to someone considering this product?

If you're looking at training sales or customer service employees, Lessonly is an LMS that you need to be considering. For us, it's been an invaluable tool to level up our customer's experience because of how much learning and practice our agents get before ever going live with customers.

Pros

  • Continually Improving Product
  • Trustworthy
  • Respectful
  • Transparent

Katrina P.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Helped us to scale our onboarding significantly!

Likeliness to Recommend

9 /10

What differentiates Seismic Learning from other similar products?

Creating content is so easy - because the interface is less customizable than other platforms, it's easy to get great-looking content up and running in a matter of minutes. And it's easy to scale, too, since other team members can quickly learn how to use the interface without much onboarding.

What is your favorite aspect of this product?

The Practice feature is awesome - it's easy for Learners to upload videos, screen recordings, and more for feedback. They will see the criteria they are being graded on, and can record multiple times to submit the best possible take.

What do you dislike most about this product?

Lessonly doesn't convert PPT into video, like some other platforms do. It's also not the most customizable interface, so you will have limited options for the look and feel of lessons.

What recommendations would you give to someone considering this product?

If you're looking for a solution that is easy to stand up and scale, while providing opportunities for learners to submit feedback, take assessments, and practice, this is a great solution! And if you use Seismic for content management, the integration between Lessonly and the CMS is seamless.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Wastes Time
  • Role: Operations
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Lessonly is essential for onboarding each new hire

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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