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Semrush Logo
Semrush

Semrush

Composite Score
8.6 /10
CX Score
8.8 /10
Semrush
8.6 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Feature Ratings

Average 81

Competitive Monitoring

86

Competitive Benchmarking

83

Competitor Profiling

80

AI Text

80

Data Aggregation and Integration

79

Market Share Analysis

78

Pricing Intelligence

75

Vendor Capability Ratings

Average 80

Ease of Implementation

85

Business Value Created

83

Quality of Features

82

Ease of IT Administration

80

Breadth of Features

80

Availability and Quality of Training

80

Ease of Data Integration

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Vendor Support

77

Semrush Reviews

Alina D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Boost my online visibility with Semrush

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Semrush has tools that help me manage paid ads and social media all in one place.

What is your favorite aspect of this product?

I like keyword tracking because it helps me boost my website ranking.

What do you dislike most about this product?

Nothing until now for me.

What recommendations would you give to someone considering this product?

If your team or company is looking to get the best experience with website analytics and search engine optimization, then you should tell them to buy Semrush.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ugwu D.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Powerful SEO Tool with Room for Customization

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

Semrush has held a unique place in the excessive range of features that it provides, such as keyword research, competitive analysis, and content marketing tools. It specializes even more in competition tracking, backlink analysis, and local SEO optimization. The platform's easy interface enables both beginners and experts to use it. Its holistic approach, covering not just organic but also paid search strategies, plus offering detailed insights, distinguishes it from all the other alternatives for SEO tools, delivering high-valued knowledge and resources for digital marketers.

What is your favorite aspect of this product?

I enjoy Semrush's competitor analysis feature the most. It gives thorough insight into competitors' organic rankings, paid ads, and backlink strategies, thus creating better marketing campaigns. Understanding where competitors are winning and discovering opportunities allows one to fine-tune its own marketing approach and stay one step ahead of others in the market, thereby helping in data-driven decision-making to grow.

What do you dislike most about this product?

My biggest grievance with Semrush is its pricing structure, which can be terribly high for SMEs or individual practitioners. Although the tool offers a whole bunch of features, I don't think a small fry in SEO would be able to benefit from such intensive amounts of features. Hence, it would feel too much to even think about spending money on the program.

What recommendations would you give to someone considering this product?

In my opinion, on an all-in-one SEO tool that has all the bells and whistles for keyword research, competition, and content optimization, I will place Semrush in that seat. However, before plunking down your hard-earned money, do check their free trial or lower-tier plans and see for yourself if you need all those fancy features. For small businesses and start-ups, see if it fits their strategies and budgets. Overall good for digital marketing, but if you're actively working on another area of SEO at the same time, you can probably benefit the most.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Moran G.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

It gives us unlimited power over our website

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush constantly identifies our digital marketing and SEO issues quickly and in parallel builds an excellent knowledge base that helps us find simple, easy-to-implement solutions.

What is your favorite aspect of this product?

Semrush enables us to maintain our website’s SEO, monitor any issues, and plan the most relevant web content for our audience. I loved its statistics on search volumes, trends, and competitor analysis. I loved how Semrush was able to support our social media pages and organize content scheduling across all channels from the same base.

What do you dislike most about this product?

Setup is simple, thanks to Semrush’s user-friendly interface and real-time alerts when issues are detected that allow for quick fixes, the negatives are gone forever.

What recommendations would you give to someone considering this product?

It establishes a solid system to support the sustainability of our website and social media success.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing