Semrush Logo Award Winner Product Badge
Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

2% Negative
5% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Reliable

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

85

On-Page Tracker/Optimization

84

Content Optimization

84

Backlink Tools

83

Analytics and Reporting

83

Auditing

83

Local SEO

82

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

79

Ease of Customization

77

Vendor Support

77

Semrush Reviews

Rocco F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2021

We love SEMRush for all our SEO needs

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

SEMRush has amazing customer service and is always willing to help when an issue occurs.

What is your favorite aspect of this product?

I love having the ability to know exactly what is going on with our SEO and if something is wrong, there are great directions on how to fix it.

What do you dislike most about this product?

There can be an overwhelming amount of data and information to go through.

What recommendations would you give to someone considering this product?

Give it a shot, you have nothing to lose!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

maxime o.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Great features & insights for reasonable price

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

best one out there for keyword tracking and backlink opportunities

What is your favorite aspect of this product?

How fast and insightful each tool is. You can get insights almost immediately after setting up. I love the multiple integrations and how great it is at identifying potential content gap

What do you dislike most about this product?

the UX could be improved. Its not always clear to me if im within a project or outside of it. Switching between projects always required that i click here and there hoping to find a page where the switcher is located

What recommendations would you give to someone considering this product?

Conduct user research to see how the UX/UI could be improved. I feel like im missing on a lot of cool features because they're probably buried somewhere i'm not aware of.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted May 2021

Fantastic SEO Research Tool

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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