
What is Semrush?
Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Semrush?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Keyword Research
Competition Analysis
Rank Tracking
On-Page Tracker/Optimization
Content Optimization
Backlink Tools
Analytics and Reporting
Auditing
Local SEO
Alerts
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
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Semrush Reviews

Rocco F.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Initial Implementation
Submitted May 2021
We love SEMRush for all our SEO needs
Likeliness to Recommend
What differentiates Semrush from other similar products?
SEMRush has amazing customer service and is always willing to help when an issue occurs.
What is your favorite aspect of this product?
I love having the ability to know exactly what is going on with our SEO and if something is wrong, there are great directions on how to fix it.
What do you dislike most about this product?
There can be an overwhelming amount of data and information to go through.
What recommendations would you give to someone considering this product?
Give it a shot, you have nothing to lose!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
maxime o.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2021
Great features & insights for reasonable price
Likeliness to Recommend
What differentiates Semrush from other similar products?
best one out there for keyword tracking and backlink opportunities
What is your favorite aspect of this product?
How fast and insightful each tool is. You can get insights almost immediately after setting up. I love the multiple integrations and how great it is at identifying potential content gap
What do you dislike most about this product?
the UX could be improved. Its not always clear to me if im within a project or outside of it. Switching between projects always required that i click here and there hoping to find a page where the switcher is located
What recommendations would you give to someone considering this product?
Conduct user research to see how the UX/UI could be improved. I feel like im missing on a lot of cool features because they're probably buried somewhere i'm not aware of.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted May 2021
Fantastic SEO Research Tool
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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