Semrush Logo Award Winner Product Badge
Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

Filter By

Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

2% Negative
4% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

87

Rank Tracking

85

On-Page Tracker/Optimization

84

Auditing

83

Content Optimization

83

Backlink Tools

83

Analytics and Reporting

83

Local SEO

82

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

77

Semrush Reviews

Terence J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Gold standard in keyword analysis and research!

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush is the gold standard in ensuring SEO, with plenty of useful capabilities and features.

What is your favorite aspect of this product?

Their competitive research tools and keyword analysis are amazing.

What do you dislike most about this product?

I can't think of anything. Perhaps it could be too technical for inexperienced marketers.

What recommendations would you give to someone considering this product?

This is the gold standard in the industry. You have to try Semrush, at least their trial to see the benefit.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Emily S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Too busy of a UI. Need a simpler UI and less flash

Likeliness to Recommend

6 /10

What differentiates Semrush from other similar products?

Commonly used

What is your favorite aspect of this product?

The combination of paid stats and organic stats

What do you dislike most about this product?

The business on the UI

What recommendations would you give to someone considering this product?

Decide what features you really need and then choose the vendor that does those things the best

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Reliable

Karen D.

  • Role: C-Level
  • Industry: Other
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted May 2021

Wonderful insightful tool for many use cases!

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Breadth of capabilties

What is your favorite aspect of this product?

the keyword search function

What do you dislike most about this product?

How complicated it can be

What recommendations would you give to someone considering this product?

definitely check it out

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Most Popular Semrush Comparisons