Semrush Logo Award Winner Product Badge
Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

2% Negative
4% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

87

Rank Tracking

85

On-Page Tracker/Optimization

84

Auditing

83

Content Optimization

83

Backlink Tools

83

Analytics and Reporting

83

Local SEO

82

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

77

Semrush Reviews

Emily B.

  • Role: C-Level
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Great to help you find ways to imporve

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

more detailed more useful more variety of reports

What is your favorite aspect of this product?

The analytics

What do you dislike most about this product?

Hard to find key words, needs more

What recommendations would you give to someone considering this product?

Have a clear purpose

Pros

  • Altruistic
  • Generous Negotitation
  • Transparent
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Under Delivered
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2021

A staple for every marketing department

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Unique Features
  • Respectful
  • Reliable

Jorge G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2021

The product is easy to use, really helps.

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

It is easier to understand, it doesn't require too much technical knowledge.

What is your favorite aspect of this product?

The design is easy to understand and I can move around easily even though it's my first time using the product.

What do you dislike most about this product?

The pricing.

What recommendations would you give to someone considering this product?

I would let them know that this is a great tool once they grow in business size. This wouldn't be ideal to have when you are a small business.

Pros

  • Caring
  • Reliable
  • Enables Productivity
  • Trustworthy

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