Send Social Media Customer Reviews 2025

Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Send Social Media

Composite Score

7.4 /10

CX Score

7.6 /10

20 Reviews

Claim Software

What is Send Social Media?

Use Send Social Media Dashboard to automate content, engage with customers, measure results and monitor their brand across 30+ social media channels at once.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Send Social Media Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Send Social Media.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

97 Plan to Renew

8
Since last award

80 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Send Social Media?

0% Negative

6% Neutral

94% Positive

Pros

Enables Productivity
Friendly Negotiation
Performance Enhancing
Respectful

Feature Ratings

Average 84

Social Moderation and Workflow Management

Social Media Channel Integration Inbound

Social Media Channel Integration Outbound

Trend Analysis

Campaign Execution

Dashboards and Visualization

Social Post Archival

Social Response Management

Sentiment Analysis

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Send Social Media Reviews

Shenge R.

Role: Consultant
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Great Tool!

Likeliness to Recommend

8 /10

What differentiates Send Social Media from other similar products?

Impressive Social Response Management

What is your favorite aspect of this product?

Integrates well with all social media platforms Usability is great

What do you dislike most about this product?

Apart from the usual delays from customer support, everything seems to work amazingly.

What recommendations would you give to someone considering this product?

Use this software to improve your social media interactions. It makes the experience simple by employing a single platform.

Pros

Helps Innovate
Continually Improving Product
Reliable
Caring

Edinah S.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Great Product, Easy to Use!

Likeliness to Recommend

9 /10

What differentiates Send Social Media from other similar products?

Very affordable as compared to others in the market

What is your favorite aspect of this product?

Very Intuitive Simple and clear UI

What do you dislike most about this product?

The customer service is poor.

What recommendations would you give to someone considering this product?

This software is among the cheapest in the market. Yet, it offers effective solutions in a single dashboard. I recommend it for small businesses.

Pros

Helps Innovate
Reliable
Enables Productivity
Respectful

Kaitlin B.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

"Very useful marketing tool."

Likeliness to Recommend

7 /10

What differentiates Send Social Media from other similar products?

This program differs from others because it allows marketers to publish to multiple services at once. You can then track every message you send through every service you've published.

What is your favorite aspect of this product?

Over the years, we have tried many other posting tools, but this one has shown to be the most cost-effective due to the comprehensive nature of its control panel. You may automatically promote your top performing articles thanks to the clever learning technologies; you can set up recurring posts; and you can establish a link-frame to bring readers back to your site when you send them to an external link.

What do you dislike most about this product?

I'd love for it to be able to update LinkedIn groups, but I doubt any existing tools can.

What recommendations would you give to someone considering this product?

I recommend this program because it has very useful functions, it is easy to use and its customer service is the best.

Pros

Trustworthy
Unique Features
Efficient Service
Effective Service

Send Social Media

What is Send Social Media?

Company Details

Need Assistance?

Awards & Recognition

Send Social Media Ratings

82 Likeliness to Recommend

2 Since last award

97 Plan to Renew

8 Since last award

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Send Social Media?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Send Social Media Reviews

Shenge R.

Great Tool!

Likeliness to Recommend

Pros

Edinah S.

Great Product, Easy to Use!

Likeliness to Recommend

Pros

Kaitlin B.

"Very useful marketing tool."

Likeliness to Recommend

Pros

Most Popular Send Social Media Comparisons

Publer

Hootsuite

Zoho Social

Sprout Social

Loomly

Act-On

2
Since last award

8
Since last award

Feature Ratings

Social Moderation and Workflow Management

Social Media Channel Integration Inbound

Social Media Channel Integration Outbound

Trend Analysis

Campaign Execution

Dashboards and Visualization

Social Post Archival

Social Response Management

Sentiment Analysis

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Availability and Quality of Training

Ease of IT Administration