ServiceNow Asset Management Logo
ServiceNow Asset Management Logo
ServiceNow

ServiceNow Asset Management

Composite Score
7.9 /10
CX Score
8.1 /10
Category
ServiceNow Asset Management
7.9 /10

What is ServiceNow Asset Management?

ServiceNow Asset Management tracks the financial, contractual, and inventory details of hardware and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, and provision services. Once an asset is deployed, Asset Management records all maintenance activity and enables IT to perform regular audits, right up until asset retirement.

Company Details


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Awards & Recognition

ServiceNow Asset Management won the following awards in the IT Asset Management - Enterprise category

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ServiceNow Asset Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow Asset Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow Asset Management?

1% Negative
6% Neutral
93% Positive

Pros

  • Security Protects
  • Reliable
  • Caring
  • Enables Productivity

Feature Ratings

Average 78

End to End Lifecycle Management

84

Analytics and Reporting

82

Software Recognition Library

78

Data Center Analytics

78

Advanced License Management

78

Cloud License Management

77

Data Import Export and Aggregation

76

Decentralized Management

76

Software Usage Metering

75

Integrated Discovery

74

Financial Analysis

73

Vendor Capability Ratings

Average 82

Ease of Data Integration

85

Usability and Intuitiveness

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Quality of Features

81

Breadth of Features

81

Ease of Customization

80

Vendor Support

80

Ease of Implementation

80

Business Value Created

79

ServiceNow Asset Management Reviews

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2023

Best application to manage the Assets

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Devibala S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Best Asset management application for large orgs !

Likeliness to Recommend

9 /10

What differentiates ServiceNow Asset Management from other similar products?

Inventory and incident managements are handled really well compared to other applications. The dashboards are so unique and have data for right KPI's for any company.

What is your favorite aspect of this product?

The application uses the cloud infrastructure and uses it to scale the product for the better performance . This help to handle large volume of assets end to end .

What do you dislike most about this product?

There should be an option to integrate with other asset management applications so the dashboards can be built with other asset management data as well.

What recommendations would you give to someone considering this product?

Consider this product if you are a large enterprise and looking for a end to end asset management tracking !

Pros

  • Performance Enhancing
  • Security Protects
  • Helps Innovate
  • Reliable

YOGENDER T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Totally worth it, Fantastic product

Likeliness to Recommend

9 /10

What differentiates ServiceNow Asset Management from other similar products?

Easy to access and management your inventory

What is your favorite aspect of this product?

You will get everything on the same page

What do you dislike most about this product?

Actually Nothing

What recommendations would you give to someone considering this product?

Go for it,

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy