ServiceNow

ServiceNow ESG Management

Composite Score

7.5 /10

CX Score

7.7 /10

17 Reviews Write a Review

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What is ServiceNow ESG Management?

Elevate your environmental, social, and governance (ESG) program with simple data collection, on-demand progress monitoring, and automated reporting.

Company Details

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Awards & Recognition

ServiceNow ESG Management won the following awards in the Environmental, Social and Governance Reporting category

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ServiceNow ESG Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow ESG Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow ESG Management?

5% Negative

0% Neutral

95% Positive

Pros

Trustworthy
Fair
Acts with Integrity
Reliable

Feature Ratings

Average 87

Role-Based Access

Real Time Capabilities

Encrypted File Storage and Transfer

Central Data Repository

Automatic KPI Calculations, Conversions and Updates

Automatic Data Collection

Built-In Indicator Catalogs and Benchmarking

Version Control

Custom Reporting

Intelligent Alerts and Notifications

Audit Trail

Vendor Capability Ratings

Average 84

Quality of Features

Breadth of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

ServiceNow ESG Management Reviews

Haylee E.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Great ticketing software!

Likeliness to Recommend

8 /10

What differentiates ServiceNow ESG Management from other similar products?

ServiceNow is great for reporting on incidents and issues

What is your favorite aspect of this product?

The parent and child ticket association

What do you dislike most about this product?

Wish there was more user friendly reporting tools and load times were faster

What recommendations would you give to someone considering this product?

Great tool to use for ticketing tracking software and onboarding software

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Vinay J.

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates ServiceNow ESG Management from other similar products?

Integration capabilities, features

What is your favorite aspect of this product?

Ease of use and customizations

What do you dislike most about this product?

Reporting

What recommendations would you give to someone considering this product?

Highly recommend

Pros

Reliable
Trustworthy
Unique Features
Acts with Integrity

Vignesh S.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2022

This is best and user friendly websites for review

Likeliness to Recommend

9 /10

What differentiates ServiceNow ESG Management from other similar products?

Best service providers Best price quotation Flexible and user friendly support Good support and implementation team work Can be used for multi purpose tasks in service now ESG

What is your favorite aspect of this product?

Best service providers in market

What do you dislike most about this product?

No much issues faced till date

What recommendations would you give to someone considering this product?

Yes will recommend to others best ticketing tool

Pros

Helps Innovate
Unique Features
Client Friendly Policies
Altruistic

ServiceNow ESG Management

What is ServiceNow ESG Management?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

ServiceNow ESG Management Ratings

89 Likeliness to Recommend

1 Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love ServiceNow ESG Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Role-Based Access Roles can be assigned to a user to be able to access and edit specific content or data on the web-server or within the actual application itself

Real Time Capabilities Ability to analytics and visualize data as soon as it becomes available in underline systems.

Encrypted File Storage and Transfer Ability to encrypt a file before transmitting it over the network to hide content from being viewed or extracted.

Central Data Repository Collection of stored data from existing databases merged into one location which can then be shared, analyzed or updated.

Automatic KPI Calculations, Conversions and Updates Company specific metrics can be automatically calculated, converted and tracked.

Automatic Data Collection Ability to automate data flows and collect responses from multiple sources at specified intervals and is checked against acceptance criteria.

Built-In Indicator Catalogs and Benchmarking Alignment with mainstream ESG reporting frameworks (E.g., SASB, GRI, CDP)

Version Control Tracking of document versions with each iteration of document changes.

Custom Reporting Ability to create reports on company emissions, energy and asset data in company branded templates.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

ServiceNow ESG Management Reviews

Haylee E.

Great ticketing software!

Likeliness to Recommend

Pros

Vinay J.

Fantastic product

Likeliness to Recommend

Pros

Vignesh S.

This is best and user friendly websites for review

Likeliness to Recommend

Pros

1
Since last award

2
Since last award

Feature Ratings

Role-Based Access

Real Time Capabilities

Encrypted File Storage and Transfer

Central Data Repository

Automatic KPI Calculations, Conversions and Updates

Automatic Data Collection

Built-In Indicator Catalogs and Benchmarking

Version Control

Custom Reporting

Intelligent Alerts and Notifications

Audit Trail

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation