ServiceNow PPM Logo
ServiceNow PPM Logo
ServiceNow

ServiceNow PPM

Composite Score
8.4 /10
CX Score
8.6 /10
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Category
ServiceNow PPM
8.4 /10

What is ServiceNow PPM?

Get visibility into all work—traditional, agile, and hybrid with ServiceNow PPM. Balance capacity against demand and optimize your portfolios to achieve business value.

Company Details

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ServiceNow PPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow PPM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow PPM?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 81

Vendor Capability Ratings

Average 79

Business Value Created

84

Ease of IT Administration

82

Breadth of Features

81

Quality of Features

81

Usability and Intuitiveness

80

Ease of Data Integration

79

Ease of Implementation

79

Ease of Customization

77

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

75

ServiceNow PPM Reviews

Upanshu P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates ServiceNow PPM from other similar products?

ServiceNow PPM differentiates itself with its seamless integration across IT systems, real-time visibility, and automation, enable unified project and portfolio management on a single platform.

What is your favorite aspect of this product?

It allows seamless integration across various business processes, enabling organizations to manage workflows, and insights in one place, which enhances efficiency and collaboration

What do you dislike most about this product?

nothing as such

What recommendations would you give to someone considering this product?

Ensure ServiceNow aligns with your business needs, leverage its integration and scalability, and invest in training for maximum value.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Richa T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Fabulous product

Likeliness to Recommend

8 /10

What differentiates ServiceNow PPM from other similar products?

Really time data analytics and workflow automation using flow designer

What is your favorite aspect of this product?

Real time reporting and one platform to manage all your ITSM ITOM AND EVERYTHING

What do you dislike most about this product?

Nothing at this point

What recommendations would you give to someone considering this product?

They can definitely consider this

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Akshay G.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Perfect for Client Management no disappointmente.

Likeliness to Recommend

10 /10

What differentiates ServiceNow PPM from other similar products?

I am really amazed after using ServiceNow PPM , can clear state the difference i felt because i have worked on similar products but ServiceNow help in timely, efficient and effective delivery even the new onboard folks was able to adapt ServiceNow Quickly

What is your favorite aspect of this product?

There are alot of aspects i loved about serviceNow but the security management makes the product more secure for client point of view because it co relate with client management too

What do you dislike most about this product?

As such till date I don’t find any dislike about the product but sometimes is felt a bit slower while loading , may be its because of my internet so no dislikes about the product

What recommendations would you give to someone considering this product?

There are so many features of the product but the most important for our project is the product security management and the client management

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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