Setmore Logo
Setmore Logo
Setmore

Setmore

Composite Score
7.3 /10
CX Score
7.2 /10
Category
Setmore
7.3 /10

What is Setmore?

Setmore offers a free online scheduling platform for you to connect with your customers. Manage all your appointments through one simple calendar system and give your business the freedom to grow. Every account comes with a customizable Booking Page that enables you to display your services, availability, and pricing online. Empower your customers to self-book appointments and classes 24/7. Your Booking Page can be used as a standalone site or connect with your existing website and social media pages to create all-new booking gateways.

Company Details


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Awards & Recognition

Setmore won the following awards in the Appointment Scheduling category

Setmore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Setmore.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Setmore?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Respectful
  • Client's Interest First
  • Trustworthy

Feature Ratings

Average 84

Real-Time Calendar View

90

Calendar Integration

89

Scheduling Link Creation

86

Availability Preferences

85

Analytics and Reporting

82

Automated Notifications

81

Mobile

78

Payment Processing

75

3rd Party Integration

71

Customizable Branding

71

Vendor Capability Ratings

Average 82

Ease of Implementation

92

Ease of IT Administration

87

Ease of Data Integration

85

Quality of Features

84

Availability and Quality of Training

82

Business Value Created

82

Breadth of Features

80

Vendor Support

78

Usability and Intuitiveness

76

Ease of Customization

75

Product Strategy and Rate of Improvement

75

Setmore Reviews

Jared K.

  • Role: Consultant
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

The best social media booking tool

Likeliness to Recommend

10 /10

What differentiates Setmore from other similar products?

It's very customizable for classes however they're booking feature always needs to be reconfigured with your schedule there's sometimes a double booking if two people were booking online because of a lack of two-way integration.

What is your favorite aspect of this product?

I like having my calendar booking available as a button on social media platforms.

What do you dislike most about this product?

The built-in video app that serves as a tool is hard to use with newer clients who are not familiar with video conferencing software

What recommendations would you give to someone considering this product?

I would say they would need to consider what type of business they are and certain software corresponds with different business workflows. If you are in the consulting or education industries or even entertainment, then this is a great tool to use.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Charges for Enhancements
  • Leverages Incumbent Status

Raphael F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Manage appointments, reservations and payments.

Likeliness to Recommend

9 /10

What differentiates Setmore from other similar products?

An excellent appointment scheduler, it allows me to manage appointments, reservations, payments and more. Thanks to its integration with Stripe, it is possible to process payments. I can schedule or book appointments thanks to its integration with , Facebook, it also integrates with Square, WordPress, Joomla, and other platforms.

What is your favorite aspect of this product?

Setmore offers easy-to-use administrative features. With the help of this software I can schedule appointments from my Facebook social profile, synchronize my appointments from my Google or Office365 calendar, as well as accept payments online thanks to its integration with Stripe.

What do you dislike most about this product?

It is a great platform, I would love it to be integrated with more online payment gateways or wallets.

What recommendations would you give to someone considering this product?

It is a great tool for many niches with which you can: - Manage appointments. - Make reservations - Make payments- - Track transactions. - Integrate it with payment wallets. - Integrate it with social networks. - WordPress plugin.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Karishma N.

  • Role: Public Sector
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Very easy to use in an attractive pricing.

Likeliness to Recommend

9 /10

What differentiates Setmore from other similar products?

The ability to seamlessly integrate into various social media site and into website what differentiate. This features allows business to be more visible.

What is your favorite aspect of this product?

Favorite aspect of this product is that it has free version and can be used unlimited time for appointment schedule, however once you use it you will not wanna stay free version rather you would take pro. This offers so much and make life much smoother.

What do you dislike most about this product?

Haven't found one yet.

What recommendations would you give to someone considering this product?

If you are the one who is hassling between taking an appointment bookings and saving them in calendar and sending reminders, then this product is for you. Because it does everything well organised and send reminders in your behalf.

Pros

  • Helps Innovate
  • Enables Productivity
  • Inspires Innovation
  • Caring