Progress Software

ShareFile

Composite Score

9.0 /10

CX Score

9.2 /10

86 Reviews Write a Review

Claim Software

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details

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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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4 Top Rated Capabilities

4 Top Rated Features

2024

10 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

6 Top Rated Features

2022

ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative

7% Neutral

89% Positive

Pros

Helps Innovate
Trustworthy
Efficient Service
Inspires Innovation

Feature Ratings

Average 86

Team Collaboration

Electronic Signatures

Data Loss Prevention

Cognitive Content Services

Real-Time Synchronization

Drag and Drop User Interface

Access Control and Rights Management

Enterprise Grade Security Controls

Task Management and Workflow

Large File Optimization

3rd-Party Integrations

Vendor Capability Ratings

Average 86

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Vendor Support

Also Featured in...

Managed File Transfer - Enterprise

Score 8.8

View ShareFile in this category (opens in a new tab)

ShareFile Reviews

Diego Armando S.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Excellent File Sharing Platform

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Sasha T.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Blissing Up Client Relations for Marketers

Likeliness to Recommend

7 /10

What differentiates ShareFile from other similar products?

As seen with the competitors, a unique selling proposition of the ShareFile was the branded client portals. These customizable spaces enable junior digital marketing managers to arrive at professional, on-brand platforms for sharing promotional content and campaign updates. This shows the need to have a proper branding system, which can help in consistent branding during the interaction with different clients in order to build the necessary image and trust.

What is your favorite aspect of this product?

It has a user friendly interface, which allows users to upload and sort promotional material in a very easy way. Data encryption and passwords used in the platform guarantee that sensitive information relating to the campaigns cannot be accessed by unauthorized persons. Also, the versioning function allows for avoiding difficulty in navigation by always showing the current content.

What do you dislike most about this product?

The collaborative editing options could be developed further. Such integration of real-time co-editing would help in making the review of the marketing materials seamless. This would do away with the need for different versions, and this will help in minimizing misunderstandings between team members and clients.

What recommendations would you give to someone considering this product?

The branded portals for each client have also made a very big difference for us when it comes to communication. The audiences like to have one store where they can access all the campaign information as well as the updates. The main advantage is that the clients can input information with nuclear permissions so that only the important person can view it. I must admit that ShareFile has been a game changer, especially when it comes to sharing and collaborating on marketing projects.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Muhammad S.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Fantastic product

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

Excellent and security control

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

there is none

What recommendations would you give to someone considering this product?

worth it, give it try

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ShareFile

What is ShareFile?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

ShareFile Ratings

89 Likeliness to Recommend

1 Since last award

96 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love ShareFile?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Access Control and Rights Management Ability to discretely control who can access the file.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Task Management and Workflow Supports triggers and events for process automation.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Managed File Transfer - Enterprise

ShareFile Reviews

Diego Armando S.

Excellent File Sharing Platform

Likeliness to Recommend

Pros

Sasha T.

Blissing Up Client Relations for Marketers

Likeliness to Recommend

Pros

Muhammad S.

Fantastic product

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Team Collaboration

Electronic Signatures

Data Loss Prevention

Cognitive Content Services

Real-Time Synchronization

Drag and Drop User Interface

Access Control and Rights Management

Enterprise Grade Security Controls

Task Management and Workflow

Large File Optimization

3rd-Party Integrations

Vendor Capability Ratings

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Vendor Support