ShareFile Logo
ShareFile Logo
Progress Software

ShareFile

Composite Score
9.0 /10
CX Score
9.2 /10
Category
ShareFile
9.0 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
7% Neutral
89% Positive

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 86

Data Loss Prevention

88

Electronic Signatures

88

Team Collaboration

87

Real-Time Synchronization

87

Cognitive Content Services

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Access Control and Rights Management

86

Task Management and Workflow

86

Audit Trail

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 86

Ease of Data Integration

89

Usability and Intuitiveness

87

Ease of Implementation

87

Breadth of Features

87

Product Strategy and Rate of Improvement

87

Business Value Created

86

Ease of Customization

86

Ease of IT Administration

86

Availability and Quality of Training

85

Quality of Features

85

Vendor Support

84

ShareFile Reviews

Andru B.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use and very user friendly

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

I would say what mainly differentiates share file from other products on the market is the simplistic ease of access for both the user and I.T. during the initial setup process. In addition, the program is very user friendly and very dummy proof to the point where anyone can use the software and understand it.

What is your favorite aspect of this product?

I would say my favorite aspect of the product is the simplistic user interface that offers a variety of options without forcing the user to use set options if they don't want to.

What do you dislike most about this product?

I cannot think of anything that I do not like with this product. I've only ever had one issue when I was initially setting up the software, and the tech support team got it fixed in a matter of minutes

What recommendations would you give to someone considering this product?

If you are looking for a simple but user friendly software with optional increased features that allow for upgraded connectivity between the software and the systems used by your company, this is the product for you.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Koutarou K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

A solution for secure file sharing and teamwork

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

Seamlessly sharing files and collaborating with team members is crucial to my job. After testing numerous file-sharing platforms, I can confidently say that ShareFile is the best solution. ShareFile offers robust features, tight security, and easy accessibility, making it an invaluable tool in my daily workflow. ShareFile seamlessly integrates with Windows, allowing me to upload files and open shared documents as if they were local. It's so easy to use, too! Plus, the convenient plugins for Microsoft Office apps make it a breeze to save Office files directly to my ShareFile folders. ShareFile is easy to incorporate into your daily workflow.

What do you dislike most about this product?

The interface may be a bit overwhelming, but the benefits of ShareFile far outweigh these minor UX problems, and mobile use is always improving. Accessing files on the go is our main concern, while using the desktop apps in-office is smooth. We understand that navigating some of the more advanced admin features

What recommendations would you give to someone considering this product?

The capabilities specifically target the needs of IT professionals, making managing data and projects incredibly simple with our secure collaboration, robust access controls, and remote accessibility. I would love to recommend ShareFile to my colleagues! It's a great tool for streamlining teamwork while keeping data secure. I love how ShareFile keeps my files safe from unauthorized access and provides a detailed audit trail to keep track of who accessed what and when.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Caring

Alexander P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

A phenomenal instrument

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

What really differentiates Sharefile from other similar programs is the stability it provides. I like to know that my files remain protected with encryption and that I can maintain control of who has access to them. This gives me peace and confidence to share sensitive information with my consumers and helpers.

What do you dislike most about this product?

However, there is something that bothers me a little about Sharefile, and that is its cost system. Although it offers various planes tailored to different needs, I may feel that some of them are a little expensive for my budget. It could be great if they offered more economic possibilities for small businesses or entrepreneurs.

What recommendations would you give to someone considering this product?

Despite this, I would recommend Sharefile to anyone looking for a secure and efficient file storage and partitioning solution. Its favorable properties, such as ease of use, stability and accessibility from any site, make this program an unmatched choice on the market.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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