ShareFile Logo
ShareFile Logo
Progress Software

ShareFile

Composite Score
9.0 /10
CX Score
9.2 /10
Category
ShareFile
9.0 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
7% Neutral
89% Positive

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 86

Data Loss Prevention

88

Electronic Signatures

88

Team Collaboration

87

Real-Time Synchronization

87

Cognitive Content Services

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Access Control and Rights Management

86

Task Management and Workflow

86

Audit Trail

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 86

Ease of Data Integration

89

Usability and Intuitiveness

87

Ease of Implementation

87

Breadth of Features

87

Product Strategy and Rate of Improvement

87

Business Value Created

86

Ease of Customization

86

Ease of IT Administration

86

Availability and Quality of Training

85

Quality of Features

85

Vendor Support

84

ShareFile Reviews

Jawahar A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Secure collaboration that empowers analytics teams

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

ShareFile is an excellent platform for teams that frequently share reports containing sensitive insights across their organization. Its capabilities for balancing access, governance, and control make it stand out from other platforms. It offers intuitive file synchronization with enterprise-grade security. empowering productivity through easy content availability without compromising data protections essential for ethical technology.. Users can control their analytics environment with features such as selective access, stringent view/share/edit permissions, approvals for outside requests, link expirations and file revoking.

What is your favorite aspect of this product?

Security and accessibility are mission-critical for teams sharing confidential data. ShareFile ensures that sensitive assets are protected, whether exchanged internally or externally, through enterprise-grade protocols, encryption, and virus scanning. Teams can securely collaborate from anywhere, thanks to mobile apps that mirror web access. ShareFile's robust permissions support vital users ethics, strengthening governance over datasets containing personally identifiable information.

What do you dislike most about this product?

ShareFile satisfies core security requirements, but configuring alerts around user actions or building automation atop organization policies could maximize efficiency for collaborative teams. Lightweight workflow personalization would further improve the user experience.

What recommendations would you give to someone considering this product?

ShareFile provides an intuitive interface, granular control, and enterprise-grade protections for secure file sharing. This makes it an ideal foundation for analytics organizations looking to drive innovation while maintaining ethics and compliance. ShareFile provides an intuitive interface, granular control, and enterprise-grade protections for secure file sharing. I highly recommend including ShareFile in any modern tech stack.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jennifer W.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Sharefile made file sharing super easy.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

The simplicity of its operation, scalability, and feature set set it apart from similar tools. The process of uploading, managing, and sharing files is simplified as a result. File sharing, mobile accessibility, and syncing, in addition to great customer service, are some other benefits.

What is your favorite aspect of this product?

ShareFile is a top-notch file server, and as it is cloud-hosted, it can be set up quickly and data can be accessed from any internet-connected device, anywhere in the world. It satisfies the critical requirement of centralizing the hosting and file management needs of a work team or a complete organization at any level. End-to-end encryption, password protection, and even audit trails all contribute to a very secure file-sharing environment.

What do you dislike most about this product?

One aspect of ShareFile that I don't particularly like is how restricted its ability to interface with other programs is. There aren't too many applications that are compatible with ShareFile.

What recommendations would you give to someone considering this product?

Sharefile comes highly recommended by me due to the fact that it is simple to use, is excellent for securely sending documents using Outlook, and is wonderful for managing documents.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Pamela T.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Best for data integration and file sharing.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Sharing external files with consultants and contractors. It enables on-the-fly version control without requiring setup changes and helps us to make better use of our time while sharing, evaluating, and marking up papers as a group. ShareFile helps us meet our obligation to take reasonable precautions to secure our customers' confidential/personal information by facilitating internal and external communication. We are giving the consultants pretty huge Revit models to collaborate on, and Outlook limits the size of the file and what we can natively communicate via it.

What is your favorite aspect of this product?

ShareFile distinguishes itself from other web-based storage solutions by synchronizing and delivering the data I use and share with others to my laptop via system security/encryption and the Windows Explorer extension. ShareFile is simple to use, allows me to quickly develop the abilities of others, and is safe enough that I know my data will not be lost. Citrix Content Collaboration has the unique notion of allowing simple access to all platforms, with the best aspect being that all apps are available in one location for quick access.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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