Progress Software

ShareFile

Composite Score

9.0 /10

CX Score

9.2 /10

86 Reviews Write a Review

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What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details

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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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4 Top Rated Capabilities

4 Top Rated Features

2024

10 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

6 Top Rated Features

2022

ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative

7% Neutral

89% Positive

Pros

Helps Innovate
Trustworthy
Efficient Service
Inspires Innovation

Feature Ratings

Average 86

Team Collaboration

Electronic Signatures

Data Loss Prevention

Cognitive Content Services

Real-Time Synchronization

Drag and Drop User Interface

Access Control and Rights Management

Enterprise Grade Security Controls

Task Management and Workflow

Large File Optimization

3rd-Party Integrations

Vendor Capability Ratings

Average 86

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Vendor Support

Also Featured in...

Managed File Transfer - Enterprise

Score 8.8

View ShareFile in this category (opens in a new tab)

ShareFile Reviews

Jennifer W.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Sharefile made file sharing super easy.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

The simplicity of its operation, scalability, and feature set set it apart from similar tools. The process of uploading, managing, and sharing files is simplified as a result. File sharing, mobile accessibility, and syncing, in addition to great customer service, are some other benefits.

What is your favorite aspect of this product?

ShareFile is a top-notch file server, and as it is cloud-hosted, it can be set up quickly and data can be accessed from any internet-connected device, anywhere in the world. It satisfies the critical requirement of centralizing the hosting and file management needs of a work team or a complete organization at any level. End-to-end encryption, password protection, and even audit trails all contribute to a very secure file-sharing environment.

What do you dislike most about this product?

One aspect of ShareFile that I don't particularly like is how restricted its ability to interface with other programs is. There aren't too many applications that are compatible with ShareFile.

What recommendations would you give to someone considering this product?

Sharefile comes highly recommended by me due to the fact that it is simple to use, is excellent for securely sending documents using Outlook, and is wonderful for managing documents.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Unique Features

Albert G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

"Excellent secure storage tool".

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

By syncing and transporting the data I use and share with others to my laptop, ShareFile distinguishes itself from other web-based storage systems with system security and encryption as well as the Windows Explorer extension. It offers the best search engine to find any kind of document anytime you need it and a big storage space to upload a lot of files and backups. Additionally, real-time communication and business-class file sharing combine to boost productivity through automated workflows that you can configure and manage.

What is your favorite aspect of this product?

Safe file storage. Audit logs and configurable permissions. Encryption of emails and files. File sharing via a link with a specific expiration period. Quick folder settings. Ability to configure workflow schedules.

What do you dislike most about this product?

They could reduce how often we have to reset passwords. Browsing user folders in any web browser is slow.

What recommendations would you give to someone considering this product?

Sharefile is very useful whenever you need to access many large files at once. Unlike other electronic document signing solutions, there is no limit to the volume of documents you can send each month. Workflow automation can also help you be more productive.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ribian M.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Consistent Assistance

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

ShareFile makes reputable moves in making social approach to business

What is your favorite aspect of this product?

ShareFile is consistent in developing security measures for enterpises

What do you dislike most about this product?

ShareFile has adequate space for stable back up, which is vital and trusted

What recommendations would you give to someone considering this product?

ShareFile has the vitals of making all Solid content storage plans to increase business help

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

ShareFile

What is ShareFile?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

ShareFile Ratings

89 Likeliness to Recommend

1 Since last award

96 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love ShareFile?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Access Control and Rights Management Ability to discretely control who can access the file.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Task Management and Workflow Supports triggers and events for process automation.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Managed File Transfer - Enterprise

ShareFile Reviews

Jennifer W.

Sharefile made file sharing super easy.

Likeliness to Recommend

Pros

Albert G.

"Excellent secure storage tool".

Likeliness to Recommend

Pros

Ribian M.

Consistent Assistance

Likeliness to Recommend

Pros

Most Popular ShareFile Comparisons

Google Drive

Dropbox Business

Microsoft OneDrive for Business

Box

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

Feature Ratings

Team Collaboration

Electronic Signatures

Data Loss Prevention

Cognitive Content Services

Real-Time Synchronization

Drag and Drop User Interface

Access Control and Rights Management

Enterprise Grade Security Controls

Task Management and Workflow

Large File Optimization

3rd-Party Integrations

Vendor Capability Ratings

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Vendor Support