ShareFile Logo
ShareFile Logo
Progress Software

ShareFile

Composite Score
9.0 /10
CX Score
9.2 /10
Category
ShareFile
9.0 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
7% Neutral
89% Positive

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 86

Data Loss Prevention

88

Electronic Signatures

88

Team Collaboration

87

Real-Time Synchronization

87

Cognitive Content Services

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Access Control and Rights Management

86

Task Management and Workflow

86

Audit Trail

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 86

Ease of Data Integration

89

Usability and Intuitiveness

87

Ease of Implementation

87

Breadth of Features

87

Product Strategy and Rate of Improvement

87

Business Value Created

86

Ease of Customization

86

Ease of IT Administration

86

Availability and Quality of Training

85

Quality of Features

85

Vendor Support

84

ShareFile Reviews

Albert G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

"Excellent secure storage tool".

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

By syncing and transporting the data I use and share with others to my laptop, ShareFile distinguishes itself from other web-based storage systems with system security and encryption as well as the Windows Explorer extension. It offers the best search engine to find any kind of document anytime you need it and a big storage space to upload a lot of files and backups. Additionally, real-time communication and business-class file sharing combine to boost productivity through automated workflows that you can configure and manage.

What is your favorite aspect of this product?

Safe file storage. Audit logs and configurable permissions. Encryption of emails and files. File sharing via a link with a specific expiration period. Quick folder settings. Ability to configure workflow schedules.

What do you dislike most about this product?

They could reduce how often we have to reset passwords. Browsing user folders in any web browser is slow.

What recommendations would you give to someone considering this product?

Sharefile is very useful whenever you need to access many large files at once. Unlike other electronic document signing solutions, there is no limit to the volume of documents you can send each month. Workflow automation can also help you be more productive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ribian M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Consistent Assistance

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

ShareFile makes reputable moves in making social approach to business

What is your favorite aspect of this product?

ShareFile is consistent in developing security measures for enterpises

What do you dislike most about this product?

ShareFile has adequate space for stable back up, which is vital and trusted

What recommendations would you give to someone considering this product?

ShareFile has the vitals of making all Solid content storage plans to increase business help

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Alyssa K.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A great system for storing files

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

Managing storage space is simplified by specifying a time limit for when files will automatically delete themselves. This is ideal for legal or financial information because it is incredibly safe and encrypted. Electronic signatures can be accomplished quickly. Large files can be sent via the email plugin in Citrix ShareFile without too many problems. The emails are secured while in transit. The customer portal was popular.

What is your favorite aspect of this product?

There are many tools in ShareFile that can assist you with backup. You can quickly access the new drive letter like any other drive on your computer. Document sharing and saving are made simple by this. After minor upgrades, the actual log-in process and navigation were simple to use, and the customer support previously functioned reasonably well. Using several folders, we can organise files according to projects.

What do you dislike most about this product?

There are also at least one or two service disruptions that occur every month, causing users to be unable to complete their work for a period of time. There is occasionally a lag when uploading files. It has to be made more user-friendly and less complicated because it is too pricey. It needs to be more adaptable.

What recommendations would you give to someone considering this product?

The web interface's cloud-based simplicity is lovely. Onboarding and execution went well. It is optional for the recipient of the files to create an account on the website to begin downloading the file. I can be reassured about losing access because of a hardware issue. One of the most straightforward software programmes we've used is this one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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