ShareFile Logo
ShareFile Logo
Progress Software

ShareFile

Composite Score
9.0 /10
CX Score
9.2 /10
Category
ShareFile
9.0 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
7% Neutral
89% Positive

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 86

Data Loss Prevention

88

Electronic Signatures

88

Team Collaboration

87

Real-Time Synchronization

87

Cognitive Content Services

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Access Control and Rights Management

86

Task Management and Workflow

86

Audit Trail

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 86

Ease of Data Integration

89

Usability and Intuitiveness

87

Ease of Implementation

87

Breadth of Features

87

Product Strategy and Rate of Improvement

87

Business Value Created

86

Ease of Customization

86

Ease of IT Administration

86

Availability and Quality of Training

85

Quality of Features

85

Vendor Support

84

ShareFile Reviews

Danta M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Accurate Content Storage

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Citrix ShareFile is a cost reliable approach with a cloud access procedures and quality AI for organizations.

What is your favorite aspect of this product?

Citrix ShareFile has established proper malware detectors, and this increases the proficiency of the storage.

What do you dislike most about this product?

Citrix ShareFile is consistent in bringing a transformative way of business safety through cloud storage and this is a robust service.

What recommendations would you give to someone considering this product?

Citrix ShareFile has a practical form of business control for high storage management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Harold W.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

User friendly collaboration software

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

Citrix provides a wonderful job of enabling secure login, collaboration and data sharing, file sharing, sending and saving data necessary for group sharing. The majority of the time new features in software updates are helpful. It's also fantastic for enterprise-grade reporting and audit tracing, and the structure and organization make it easy to utilize even offline if necessary.

What is your favorite aspect of this product?

The main advantages of utilizing this software are that it makes file sharing quick, safe, and effective on any device. What I appreciate most about this platform is how little and simple the program is to download, as well as how easy it is to operate in the background. There are several applications for Citrix Content Collaboration, spanning desktop programs, mobile clients, and web-based interfaces.

What do you dislike most about this product?

It is troublesome and frequently occurring network delay. SME support frequently falls short of expected SLAs. Comparing standard pricing to that of competing alternatives, it feels premium. Integration and development using an existing stack are difficult and create many dependencies.

What recommendations would you give to someone considering this product?

It offers secure offerings built entirely on the cloud. It has strong SME support for deployment and architecture questions. In comparison to alternative systems, collaboration among colleagues from outside the organization is fluid and easy. Using the single sign-on feature offered on the website, the user can log in and begin saving their data.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Alex W.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

content collaboration was never this simple.

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

When it relates to collaborative content projects, Citrix excels. I can easily log in and access all the resources I need, such as shared folders, directories, tasks, etc. In a cloud system, local data pool, or customer-managed storage environment, I can also locate, share, and manage your data securely.

What is your favorite aspect of this product?

The user may sync and secure documents from online and local storage systems, which is why I enjoy it. It is a safe system that is watched over by the company's management and a useful tool for outsourcing monitoring. I adore that every member of our staff has access to the program required to run our client service department. I really appreciate how simple it is to personalize reports and files and have them readily available.

What do you dislike most about this product?

It is only allowed to collaborate on office documents. Although we have the version, using it as an additional sharing product seems to be somewhat pricey. In the most recent edition, the connection with Microsoft Office has improved. It frequently fails to start and occasionally has glitches.

What recommendations would you give to someone considering this product?

We frequently use the program at work, and as a worker, I'm really happy with it. Getting access to all the documents and being able to send them to me instead of having to ask someone for them has saved me a ton of time. My issue with working collaboratively with the members of the team on the project has also been resolved.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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