ShareFile Logo
ShareFile Logo
Progress Software

ShareFile

Composite Score
9.0 /10
CX Score
9.2 /10
Category
ShareFile
9.0 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
7% Neutral
89% Positive

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 86

Data Loss Prevention

88

Electronic Signatures

88

Team Collaboration

87

Real-Time Synchronization

87

Cognitive Content Services

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Access Control and Rights Management

86

Task Management and Workflow

86

Audit Trail

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 86

Ease of Data Integration

89

Usability and Intuitiveness

87

Ease of Implementation

87

Breadth of Features

87

Product Strategy and Rate of Improvement

87

Business Value Created

86

Ease of Customization

86

Ease of IT Administration

86

Availability and Quality of Training

85

Quality of Features

85

Vendor Support

84

ShareFile Reviews

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Delivers great MFT.

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Effective Service
  • Includes Product Enhancements
  • Continually Improving Product

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Platform where you can easily drag and drop files.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

ShareFile allows you to exchange files between different departments of your company. This allows you to sync this application across all your devices so you can work more efficiently. You can also collaborate with other users to download documents to your device, if needed. Citrix has made developing mockup documents distributed to brands an easier and much more efficient process. A good training module is available. ShareFile is generally very easy to use for experienced participants.

What is your favorite aspect of this product?

It's a nice feature to be able to share enormous files through link or registration and shared files may be password secured. We can also electronically authorize records and transfer them to third parties for signing. It is quite simple to configure files for signature, date, and capacity. Integrates with Outlook to transmit large email attachments that are too large for your or the recipient's application. The platform syncs between devices, allowing you to view your data at all times. Another significant benefit of this program is its high storage capacity.

What do you dislike most about this product?

Finding the list of records transmitted from ShareFile and determining their status without viewing the record might be difficult. One disadvantage I discovered was the lack of a file locking mechanism, which means that if numerous persons are reading and altering data at the same time, there is a potential of variance mistakes. ShareFile must become more lucrative, which means implementing more economical storage solutions.

What recommendations would you give to someone considering this product?

ShareFile is one of the greatest tools that my company has been able to get. It is a tool that we use on a regular basis to handle files in numerous departments for various purposes. In contrast to other electronic record signing schemes. ShareFile helped me save money and time by making it easier to exchange, edit, and distribute documents. Indeed, this enhanced communication between events while also reducing mistakes in erroneous information.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jeremy C.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Excellent value for money, very simple to use

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

It does what it does very well. OK, it's a fileshare system, so there's actually not a lot for this suite to do, but what it does do, it does exceptionally well. Huge file transfers guaranteed. Recipient authorisation required. Total visibility of security from point A to point B. Great additional data points letting you know exactly who has accessed a file if shared with multiple recipients

What is your favorite aspect of this product?

There are a few aspects, but ultimately the key one is value for money. We have a superb product available to us at a very very competitive rate. Functionality is exactly what you'd need and reliability can't be faulted. There are a lot of fileshare products on the market from all manner of companies. Citrix is a very well-established, trustworthy company to work with so company size, reputation and longevity also meant a lot for us when choosing this product.

What do you dislike most about this product?

The rate of innovation and any product updates offered are frankly slow. On the one hand I understand this as the solution is very well polished and presented as-is, and being a fileshare tool, what more do you really need it to do? On the other, offering updates would provide you with a sense that this company is not treating this product as a legacy tool but actually investing in it for the sake of customers and maintaining its leading position in the marketplace.

What recommendations would you give to someone considering this product?

As with all of my reviews, do your homework on what you need a file share product to do. This one is undoubtedly very robust and executes its purpose well, but do investigate that it does the things you need it to from day one. At first glance, functionality may appear limited, but dig deeper and you'll find it is comprehensive and powerful for what it does present.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

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