ShareFile Logo
ShareFile Logo
Progress Software

ShareFile

Composite Score
9.0 /10
CX Score
9.2 /10
Category
ShareFile
9.0 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
7% Neutral
89% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 86

Team Collaboration

88

Electronic Signatures

88

Data Loss Prevention

87

Cognitive Content Services

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Access Control and Rights Management

86

Enterprise Grade Security Controls

86

Task Management and Workflow

85

Large File Optimization

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 86

Ease of Data Integration

89

Usability and Intuitiveness

88

Ease of Implementation

87

Breadth of Features

87

Product Strategy and Rate of Improvement

86

Business Value Created

86

Ease of Customization

86

Ease of IT Administration

86

Availability and Quality of Training

85

Quality of Features

85

Vendor Support

84

ShareFile Reviews

Sana A.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Onr of the best product i have ever used

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

User friendly and very reliable

What is your favorite aspect of this product?

Sharing files are made very easy

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Best friendly product to use

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Divya P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Good Product

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

ShareFile differentiates itself with a strong focus on security, comprehensive compliance certifications, a user-friendly drag-and-drop interface, and robust integration capabilities with a wide array of third-party applications.

What is your favorite aspect of this product?

My favorite aspect of ShareFile would be its robust security and compliance features. These provide peace of mind by ensuring that sensitive data is protected with industry-leading encryption, access controls, and compliance with regulations such as HIPAA, GDPR, and others. This commitment to security, combined with ShareFile's user-friendly interface, makes it a standout choice for businesses that prioritize the protection of their data while requiring a seamless and efficient collaboration experience.

What do you dislike most about this product?

One potential downside of ShareFile, based on general user feedback, might be its pricing structure, which can be on the higher side for small businesses or individual users. While it offers a comprehensive set of features and robust security measures, the cost factor could be a significant consideration for those with limited budgets or who may not need all the advanced functionalities provided. This aspect could lead some potential users to explore more cost-effective alternatives that still meet their basic needs for file sharing and collaboration.

What recommendations would you give to someone considering this product?

Before choosing ShareFile, evaluate if its advanced security features and compliance certifications match your business needs. Consider the cost-to-benefit ratio, especially if you're budget-conscious or a small business. Take advantage of the free trial to test its compatibility with your workflows.

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Fair

Ivonne L.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Securing Supply Chain Collaboration with ShareFile

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

ShareFile is designed to handle enormous CAD files, logistics datasets, and inventory master records. Asynchronous uploading and downloading also save time when working with large files. The integration with on-premise storage enables hybrid scenarios, while the ability to handle individual file sizes of up to 512 GB and global transfer acceleration overcome latency barriers, enabling global collaboration. Additionally, ShareFile offers customizable branding and access restrictions, allowing for customer-facing file sharing while maintaining security.

What is your favorite aspect of this product?

ShareFile's unique feature of providing total transparency in terms of content access and usage, regardless of where files reside, on premises, on servers, or in the cloud, sets it apart from other consumer-grade tools like email and FTP. With ShareFile, you can be confident in the security and efficiency of your supply chain operations. ShareFile provides a comprehensive security solution for sensitive company data shared externally. With detailed activity logging, access request approvals, and file-level permissions, you can be confident that your data is secure.

What do you dislike most about this product?

Furthermore, advanced workflow automation, inventory/sales order integrations, shipment tracking, and support can further streamline operations. In summary, it provides a strong content collaboration backbone.

What recommendations would you give to someone considering this product?

ShareFile provides the essential file sharing features required. It can be a valuable tool for planning and distribution roles that require high levels of security, transparency, and transfer speed. After switching our entire supply chain ecosystem to ShareFile, we experienced an immediate improvement in cross-company productivity.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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