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Progress Software

ShareFile

Composite Score

9.0 /10

CX Score

9.2 /10

88 Reviews Write a Review

Claim Software

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details

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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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4 Top Rated Capabilities

4 Top Rated Features

2024

10 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

6 Top Rated Features

2022

ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative

7% Neutral

89% Positive

Pros

Helps Innovate
Efficient Service
Inspires Innovation
Saves Time

Feature Ratings

Average 86

Data Loss Prevention

Electronic Signatures

Team Collaboration

Real-Time Synchronization

Cognitive Content Services

Drag and Drop User Interface

Enterprise Grade Security Controls

Access Control and Rights Management

Task Management and Workflow

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Average 86

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Vendor Support

Also Featured in...

Managed File Transfer - Enterprise

Score 8.8

View ShareFile in this category (opens in a new tab)

ShareFile Reviews

Colwill G.

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

Keeping Client Work Secure Without Slowing Access

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

we handle large client assets — ad creatives, video files, campaign reports — and need both secure sharing and simple client access. It is more tailored for external collaboration than generic storage

What is your favorite aspect of this product?

Its secure client portals are an absolute beast in the sense that they give clients easy access to campaign deliverables without forcing them into our internal systems. The ability to track downloads has also been useful in confirming client receipt of sensitive files

What do you dislike most about this product?

The sync client feels dated compared to newer tools, and the mobile experience could be smoother for external partners. Also, version control across multiple uploads sometimes leads to confusion if clients re-upload into the portal.

What recommendations would you give to someone considering this product?

Position ShareFile as your client-facing delivery tool, not your main internal storage. Train clients on how to use the portals early in onboarding to avoid repeated support requests. And pair it with your internal collaboration system so teams aren’t duplicating file handling.

Pros

Enables Productivity
Inspires Innovation
Transparent
Friendly Negotiation

Pankaj K.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

This is best for data storage and security purpose

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

This file is secure for your data purpose.

What is your favorite aspect of this product?

You access data virtually and storage your data.

What do you dislike most about this product?

This file limited share access and data restore data time increase

What recommendations would you give to someone considering this product?

This product is best for data storage and security purposes.

Pros

Reliable
Trustworthy
Effective Service
Inspires Innovation

victor u.

Role: Vendor Management
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Very organized

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

Very amazing

What is your favorite aspect of this product?

It’s really great

What do you dislike most about this product?

It’s to expensive

What recommendations would you give to someone considering this product?

It’s a really great brand

Pros

Client Friendly Policies
Altruistic
Helps Innovate
Trustworthy

ShareFile

What is ShareFile?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

ShareFile Ratings

88 Likeliness to Recommend

96 Plan to Renew

89 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love ShareFile?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Access Control and Rights Management Ability to discretely control who can access the file.

Task Management and Workflow Supports triggers and events for process automation.

Audit Trail View all previous activity including any recent edits and user access.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Managed File Transfer - Enterprise

ShareFile Reviews

Colwill G.

Keeping Client Work Secure Without Slowing Access

Likeliness to Recommend

Pros

Pankaj K.

This is best for data storage and security purpose

Likeliness to Recommend

Pros

victor u.

Very organized

Likeliness to Recommend

Pros

Most Popular ShareFile Comparisons

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Zoho WorkDrive

1
Since last award

Feature Ratings

Data Loss Prevention

Electronic Signatures

Team Collaboration

Real-Time Synchronization

Cognitive Content Services

Drag and Drop User Interface

Enterprise Grade Security Controls

Access Control and Rights Management

Task Management and Workflow

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Vendor Support