ShareFile Logo Award Winner Product Badge
ShareFile Logo Award Winner Product Badge
Progress Software

ShareFile

Composite Score
8.8 /10
CX Score
9.1 /10
Category
ShareFile
8.8 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
3% Neutral
93% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

File Transfer

85

High Performance

85

Encryption Decryption

85

Authentication

85

Data Fidelity

84

Large File Support

83

Transport Security

83

LDAP Support

83

Session Monitoring

82

Cloud/On-Prem/Hybrid Deployment

81

Quota Bandwidth Control

80

Vendor Capability Ratings

Average 83

Ease of Data Integration

86

Quality of Features

85

Usability and Intuitiveness

85

Ease of Implementation

84

Product Strategy and Rate of Improvement

83

Business Value Created

82

Breadth of Features

82

Vendor Support

81

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

80

ShareFile Reviews

Marina C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A total package for your business

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

I have compared other such services, however, I decided to go for ShareFile since it offers high level of protection for data and allows interconnection with other services. I isolate it from others for three reasons: the keeness it has towards data safety, the efficiency I find it in uploading and downloading of files and its compatibility with other productivity services

What is your favorite aspect of this product?

I like this software because it provides solutions for such business issues as the need for safe and easy access to documents, effective collaboration between teams from different locations using the possibility of sharing large files and working on them simultaneously with the help of using team’s devices.

What do you dislike most about this product?

In what I would prefer to change, the reaction of the application is low, especially when uploading files can be slower.

What recommendations would you give to someone considering this product?

I suggest applying it in contexts when the transfer of documents with high levels of security and collaborative work are called for, yet, it could be accompanied by certain disadvantages with regard to the speed of uploading and synchronized data.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Erika B.

  • Role: C-Level
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Ease of use makes ShareFile a delight to use

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

I have had zero trouble using ShareFile or navigating their solutions. Many other products can be difficult to set up, but as a user it is intuitive, fast, and easy to use and modify from day one.

What is your favorite aspect of this product?

I always feel safe that everything I'm sharing is encrypted and secure. Definitely my go to solution for confidential document sharing.

What do you dislike most about this product?

It can be somewhat annoying to have to log onto a browser interface to access the shared files, especially because login is required every time. This is at the benefit of encryption and security, but can make it slightly more annoying to use.

What recommendations would you give to someone considering this product?

I haven't used the full functionality, so definitely explore the range of functionality outside of what I'm recommending. However, I'd recommend it as an easy to use, not clunky solution for secure transfer!

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Security Protects

Divya P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Good Product

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

ShareFile differentiates itself with a strong focus on security, comprehensive compliance certifications, a user-friendly drag-and-drop interface, and robust integration capabilities with a wide array of third-party applications.

What is your favorite aspect of this product?

My favorite aspect of ShareFile would be its robust security and compliance features. These provide peace of mind by ensuring that sensitive data is protected with industry-leading encryption, access controls, and compliance with regulations such as HIPAA, GDPR, and others. This commitment to security, combined with ShareFile's user-friendly interface, makes it a standout choice for businesses that prioritize the protection of their data while requiring a seamless and efficient collaboration experience.

What do you dislike most about this product?

One potential downside of ShareFile, based on general user feedback, might be its pricing structure, which can be on the higher side for small businesses or individual users. While it offers a comprehensive set of features and robust security measures, the cost factor could be a significant consideration for those with limited budgets or who may not need all the advanced functionalities provided. This aspect could lead some potential users to explore more cost-effective alternatives that still meet their basic needs for file sharing and collaboration.

What recommendations would you give to someone considering this product?

Before choosing ShareFile, evaluate if its advanced security features and compliance certifications match your business needs. Consider the cost-to-benefit ratio, especially if you're budget-conscious or a small business. Take advantage of the free trial to test its compatibility with your workflows.

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Fair

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