ShareFile Logo Award Winner Product Badge
ShareFile Logo Award Winner Product Badge
Progress Software

ShareFile

Composite Score
8.8 /10
CX Score
9.1 /10
Category
ShareFile
8.8 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
3% Neutral
93% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

File Transfer

85

High Performance

85

Encryption Decryption

85

Authentication

85

Data Fidelity

84

Large File Support

83

Transport Security

83

LDAP Support

83

Session Monitoring

82

Cloud/On-Prem/Hybrid Deployment

81

Quota Bandwidth Control

80

Vendor Capability Ratings

Average 83

Ease of Data Integration

86

Quality of Features

85

Usability and Intuitiveness

85

Ease of Implementation

84

Product Strategy and Rate of Improvement

83

Business Value Created

82

Breadth of Features

82

Vendor Support

81

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

80

ShareFile Reviews

Antonio G.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Store and share files securely.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

It enables the safe sharing of a huge number of files both within and outside of the company. The biggest advantage of using ShareFile in our business is the peace of mind that comes with having a location to host and keep our information secure; its connection with Outlook has greatly eased the process of exchanging files via email; Being hosted in the cloud allows us to view our files from anywhere with an internet connection and allows us to collaborate on papers.

What is your favorite aspect of this product?

It is a web platform that allows us to upload files and securely share them with individuals inside and outside the business. We may limit user rights when sharing files with them. I enjoy the options for collaboration and customisation, and ShareFile can be combined with other products such as Microsoft Office 365. One of the things I enjoy best about ShareFile is that it allows us to produce download links with simplicity, allowing us to offer access to exclusive files to other coworkers, collaborators, and even clients; it's simple to configure permissions.

What do you dislike most about this product?

One disadvantage of ShareFile is its initial setting; it is complicated if you do not have technical expertise; nonetheless, we have found it straightforward to use utilizing the mobile app, online app, and even the Outlook extension. The only thing I don't like about this program is that the recipient of the file must have a ShareFile account in order for you to view the files he has shared with you.

What recommendations would you give to someone considering this product?

It's ideal for huge files that you want to access in one spot, and it's also ideal for sharing with the same individual several times. You can view your history and old files, and its design makes it quite easy to use. I found it really handy with huge files and data, particularly if you need to transmit it to a large number of individuals. If you deal with individuals from various branches or places who need to collaborate on a project, ShareFile will be a perfect fit, "eliminating the physical distance" by lowering your costs for travel, tickets for corporate personnel, and so on.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Pamela T.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Best for data integration and file sharing.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Sharing external files with consultants and contractors. It enables on-the-fly version control without requiring setup changes and helps us to make better use of our time while sharing, evaluating, and marking up papers as a group. ShareFile helps us meet our obligation to take reasonable precautions to secure our customers' confidential/personal information by facilitating internal and external communication. We are giving the consultants pretty huge Revit models to collaborate on, and Outlook limits the size of the file and what we can natively communicate via it.

What is your favorite aspect of this product?

ShareFile distinguishes itself from other web-based storage solutions by synchronizing and delivering the data I use and share with others to my laptop via system security/encryption and the Windows Explorer extension. ShareFile is simple to use, allows me to quickly develop the abilities of others, and is safe enough that I know my data will not be lost. Citrix Content Collaboration has the unique notion of allowing simple access to all platforms, with the best aspect being that all apps are available in one location for quick access.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Tshidi N.

  • Role: Consultant
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Fantastic product with secure file sharing

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

Advanced collaborative tools, Citrix integration, security and compliance, and customer branding

What is your favorite aspect of this product?

The ability to communicate sensitive material securely and collaborate with tools like Dropbox and Google Drive.

What do you dislike most about this product?

It is difficult to upload large files making the experience lower than expected structure can be on the higher side.

What recommendations would you give to someone considering this product?

Even though the cost is high for small enterprises, it is simple to use and delivers an excellent result

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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