


What is ShareFile?
Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
4
Since last award
96 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ShareFile?
Pros
- Reliable
- Performance Enhancing
- Helps Innovate
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
High Performance
Authentication
Encryption Decryption
Large File Support
Data Fidelity
Transport Security
LDAP Support
Session Monitoring
Quota Bandwidth Control
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Vendor Support
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Also Featured in...
ShareFile Reviews
Noah B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Secure platform and easy to implement.
Likeliness to Recommend
What differentiates ShareFile from other similar products?
Improve on a previous clumsy method by securely providing confidential content to third-party contractors. Increased efficiency and safety are among the advantages. ShareFile is fantastic; we use it in our organization for finance and IT. It sends us email notifications and securely downloads files. Similarly, we have access to a wide range of tools and we give way to the platform in a dizzying manner.
What is your favorite aspect of this product?
ShareFile is perfect since it allows me to store and transfer files to clients quickly and simply, it also provides me with effective security and access to my project materials. It is adequate, and I have found it to be quite simple to use and execute in my applications. I enjoy the ease with which data may be uploaded, as well as the flexibility to securely deliver them to the appropriate user in a number of methods. I particularly enjoy the fact that receivers are not permitted to send the ShareFile link to others (must be provided by the person who originally uploaded the files).
What do you dislike most about this product?
I dislike data limitations. The software needs you to select an expiration date for the link, but it does not remove the data within the folder automatically (or at least as enforced by our company). This, I believe, adds to the loudness while attempting to go to a new folder.
What recommendations would you give to someone considering this product?
ShareFile is a quick, simple, and safe method to send important information to others. ShareFile is a sophisticated storage solution designed for businesses that offers several options such as cloud storage and file access from anywhere. Email security is a feature. Simple to set up and utilize. Custom trademarks and an infinite number of consumers can be used.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Kiran B.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Secure Platform for file transfer
Likeliness to Recommend
What differentiates ShareFile from other similar products?
I feel that this is a very secure platform for sharing file and also it can be integrated easily with MS outlook.
What is your favorite aspect of this product?
We can upload files up to 100 GB. it has user friendly interface and sharing of file is very easy. Notification process is good and there are emails generated when there is any action on file such as if someone viewed or downloaded it.
What do you dislike most about this product?
Once it hanged for me and closed automatically while sharing a file. Some files do not open on app so they need to be opened on browser. editing of files on mobile is very time consuming some time.
What recommendations would you give to someone considering this product?
we have been using citrix file transfer for 3 years and it has served all our needs in sharing files and have never faced much issues.
Pros
- Reliable
- Performance Enhancing
- Caring
- Client Friendly Policies
Please tell us why you think this review should be flagged.

Reene L.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2022
An incredible tool for safe file transfer
Likeliness to Recommend
What differentiates ShareFile from other similar products?
Citrix ShareFile, an incredible tool for safe file transfer, gives me the variety of options I genuinely want from a single piece of software. Numerous functions are offered by Citrix ShareFile, and the solution also offers a variety of modules that can be used for smaller-scale or more personal file sharing requirements as well as for larger-scale file management systems.
What is your favorite aspect of this product?
Its accessibility to plugins, an abundance of capabilities, and ease of use all contribute to making it a wonderful tool for file transfers and other activities. With the aid of this complete file transfer system, which consists of a variety of subscription options and modules, we may get the best business option for our file storage and transfer necessitates. All of the modules are closely connected to make it a special fit for any business model.
What do you dislike most about this product?
Well, the process of file uploading and opening may take some time if it has a significant amount of data in it. It is slow and updates too slowly. But still, I love it because since I have started working with this service, my data has never felt unsafe. Another bad problem is that, once encryption is enabled, sending unsafe emails to clients becomes more and more hard.
What recommendations would you give to someone considering this product?
You may rely on Citrix ShareFile for safe file transfer purposes because everything is completely secure. The fact that Citrix ShareFile is very scalable is its best feature. Regardless of where your transfers are taking place, you may utilize it to manage the whole file transfer system centrally. This is the reason why many large companies favor Citrix ShareFile. Additionally, it is highly adaptable to the services you desire.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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