ShareFile Logo Award Winner Product Badge
ShareFile Logo Award Winner Product Badge
Progress Software

ShareFile

Composite Score
8.8 /10
CX Score
9.1 /10
Category
ShareFile
8.8 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

4
Since last award

96 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Helps Innovate
  • Security Protects

Feature Ratings

Average 83

File Transfer

85

High Performance

85

Authentication

85

Encryption Decryption

85

Large File Support

84

Data Fidelity

83

Transport Security

83

LDAP Support

83

Session Monitoring

82

Quota Bandwidth Control

80

Cloud/On-Prem/Hybrid Deployment

79

Vendor Capability Ratings

Average 82

Ease of Data Integration

86

Quality of Features

85

Usability and Intuitiveness

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Business Value Created

82

Breadth of Features

82

Vendor Support

81

Ease of IT Administration

81

Ease of Customization

80

Availability and Quality of Training

79

ShareFile Reviews

Tori A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Secure, reliable and accessible storage

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

To boost productivity, use automated routines that you can create and control. Allowing consumers to submit papers to their shared files instantly is the best way to collaborate with partners and customers without worrying about security. Giving the company a quick and resourceful technique for transferring emails and data has been resolved. Customers are now more receptive when they trust us with all of their personal information. ShareFile enables small and medium-sized enterprises to obtain comments and approvals on any file quickly and securely, which boosts productivity.

What is your favorite aspect of this product?

We can create time-saving processes and securely access files on any device with ShareFile. ShareFile provides an easy-to-use, cloud-based online interface. It offers incredible capability and interfaces with a wide range of tools. One of ShareFile's key benefits is how easy it is to use. Sharing large documents is remarkably quick and simple thanks to the Outlook add-in. We may upload as many files and documents as we like without worrying that there won't be enough room for them in the cloud because it has enough storage.

What do you dislike most about this product?

Citrix ShareFile performed flawlessly. So far, no problem has appeared.

What recommendations would you give to someone considering this product?

This tool offers live training sessions, a thorough onboarding process, and phone and email access to technical assistance for you and your clients. It is helpful since you can upload large files and email them to customers and staff. Its user interface is straightforward to use and has enough choices to suit your demands.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Yolanda P.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Good tools to store and share documents securely.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Sharefile handles the problem of securely storing documents (digitally) and sharing documents with others. I can upload papers that clients may access whenever they want. It is particularly effective for delivering and receiving large data in a secure and timely manner. This service may be managed centrally and accessed from different devices and platforms. This solution has made securely exchanging information with partners and consultants easier.

What is your favorite aspect of this product?

Sharefile includes various options that make it simple to use the program, including desktop and mobile apps, the ability to attach files securely or exceeding specified size limitations, and interfaces with other software such as RightSignature. The product is offered in both cloud-based and on-premises configurations. It is simple to install and configure, and it lets you to share huge files with others. It includes software/add-ons for Outlook, mobile devices, and other platforms. You can also sync material; file transfer is quick, and you may tweak the application's look to some extent.

What do you dislike most about this product?

This software has some drawbacks, managing folder permission settings for all users with administrator privileges is not easy. Upload notification settings are easily lost and capturing/restoring is a hassle. Automatic payment when changing a subscription that was changed and Citrix support was not able to contact you after leaving a message). There is a problem with configuring Citrix ShareFile for high availability. From an end-user perspective, I wish there was a more relaxed way to customize the look of the product interface.

What recommendations would you give to someone considering this product?

If you're looking for a high-quality, secure managed file transfer solution supported by knowledgeable assistance, Citrix ShareFile is the solution, you may choose between cloud-based and on-premises storage.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Antonio G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Agile solution to share files online securely.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Citrix ShareFile, in my opinion, is the most dependable and ideal place to keep all of your data in one location. It is widely recognized as the best choice for storing various types of data as well as websites that can be easily accessed whenever and wherever. It notifies us via email and downloads files safely. For us, it is crucial because we were able to create a storage system with the required productivity and successful teamwork across departments, suppliers, and other business-related entities, it is a crucial factor that can affect how quickly each user works.

What is your favorite aspect of this product?

I like it a lot because the interface is very clear. Citrix ShareFile is ideal for storing and delivering files to clients quickly. It also gives me adequate security and access to my project materials. It's adequate, and I've found it to be very easy to use and incorporate into my applications. It significantly improves employee collaboration, which in turn helps us meet deadlines. It has the best search engine for quickly finding any type of document, as well as a large storage space for uploading a variety of files and backups. The price is advantageous because it is not prohibitively expensive.

What do you dislike most about this product?

The main drawback to the program is that it might be quite sluggish when uploading huge files at times. Citrix ShareFile is, in my perspective, a one-stop shop for all of my problems. Since its introduction, I no longer need to rely on other aspects. However, given how limited this function is today, it would be excellent to expand its interface with other apps. I would want a personalized panel and assistance in receiving better training while using them; it is critical to develop in order to attain good outcomes.

What recommendations would you give to someone considering this product?

It is unquestionably a viable option for successfully managing businesses. You'll be won over by its cloud storage capability. Citrix ShareFile is a high-end storage solution created for enterprises that provides dependable choices including cloud storage and file access from any location. With the secure email function, which is simple to set up and operate, you may apply personalized branding and sign up an infinite number of customers. There is no reason not to get it because it is cheaply priced and you will have a useful tool that allows many people to collaborate effectively.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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