ShareFile Logo Award Winner Product Badge
ShareFile Logo Award Winner Product Badge
Progress Software

ShareFile

Composite Score
8.8 /10
CX Score
9.1 /10
Category
ShareFile
8.8 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

4
Since last award

96 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Helps Innovate
  • Security Protects

Feature Ratings

Average 83

File Transfer

85

High Performance

85

Authentication

85

Encryption Decryption

85

Large File Support

84

Data Fidelity

83

Transport Security

83

LDAP Support

83

Session Monitoring

82

Quota Bandwidth Control

80

Cloud/On-Prem/Hybrid Deployment

79

Vendor Capability Ratings

Average 82

Ease of Data Integration

86

Quality of Features

85

Usability and Intuitiveness

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Business Value Created

82

Breadth of Features

82

Vendor Support

81

Ease of IT Administration

81

Ease of Customization

80

Availability and Quality of Training

79

ShareFile Reviews

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Platform where you can easily drag and drop files.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

ShareFile allows you to exchange files between different departments of your company. This allows you to sync this application across all your devices so you can work more efficiently. You can also collaborate with other users to download documents to your device, if needed. Citrix has made developing mockup documents distributed to brands an easier and much more efficient process. A good training module is available. ShareFile is generally very easy to use for experienced participants.

What is your favorite aspect of this product?

It's a nice feature to be able to share enormous files through link or registration and shared files may be password secured. We can also electronically authorize records and transfer them to third parties for signing. It is quite simple to configure files for signature, date, and capacity. Integrates with Outlook to transmit large email attachments that are too large for your or the recipient's application. The platform syncs between devices, allowing you to view your data at all times. Another significant benefit of this program is its high storage capacity.

What do you dislike most about this product?

Finding the list of records transmitted from ShareFile and determining their status without viewing the record might be difficult. One disadvantage I discovered was the lack of a file locking mechanism, which means that if numerous persons are reading and altering data at the same time, there is a potential of variance mistakes. ShareFile must become more lucrative, which means implementing more economical storage solutions.

What recommendations would you give to someone considering this product?

ShareFile is one of the greatest tools that my company has been able to get. It is a tool that we use on a regular basis to handle files in numerous departments for various purposes. In contrast to other electronic record signing schemes. ShareFile helped me save money and time by making it easier to exchange, edit, and distribute documents. Indeed, this enhanced communication between events while also reducing mistakes in erroneous information.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Andy H.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It is an excellent platform for managing files.

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

it differs in its ease of use.

What is your favorite aspect of this product?

My favorite feature of Citrix Sahrefile is the ability to transfer files that are too big to deliver over email to our customers and subject matter experts for assessment. In order to guarantee that only the intended recipient is able to access the data, you may configure login security and link expiry times.

What do you dislike most about this product?

Sharefile's lack of end-user awareness makes it less appealing to me than Dropbox or similar services. To avoid falling prey to phishing attacks, recipients of these files may be less inclined to click on the link they get.

What recommendations would you give to someone considering this product?

The ability to share a few files with a few peers saves me a lot of effort and time. Signing up is as simple as clicking a link and entering your information.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeremy C.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Excellent value for money, very simple to use

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

It does what it does very well. OK, it's a fileshare system, so there's actually not a lot for this suite to do, but what it does do, it does exceptionally well. Huge file transfers guaranteed. Recipient authorisation required. Total visibility of security from point A to point B. Great additional data points letting you know exactly who has accessed a file if shared with multiple recipients

What is your favorite aspect of this product?

There are a few aspects, but ultimately the key one is value for money. We have a superb product available to us at a very very competitive rate. Functionality is exactly what you'd need and reliability can't be faulted. There are a lot of fileshare products on the market from all manner of companies. Citrix is a very well-established, trustworthy company to work with so company size, reputation and longevity also meant a lot for us when choosing this product.

What do you dislike most about this product?

The rate of innovation and any product updates offered are frankly slow. On the one hand I understand this as the solution is very well polished and presented as-is, and being a fileshare tool, what more do you really need it to do? On the other, offering updates would provide you with a sense that this company is not treating this product as a legacy tool but actually investing in it for the sake of customers and maintaining its leading position in the marketplace.

What recommendations would you give to someone considering this product?

As with all of my reviews, do your homework on what you need a file share product to do. This one is undoubtedly very robust and executes its purpose well, but do investigate that it does the things you need it to from day one. At first glance, functionality may appear limited, but dig deeper and you'll find it is comprehensive and powerful for what it does present.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

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