


What is ShareFile?
Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
4
Since last award
96 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ShareFile?
Pros
- Reliable
- Performance Enhancing
- Helps Innovate
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
High Performance
Authentication
Encryption Decryption
Large File Support
Data Fidelity
Transport Security
LDAP Support
Session Monitoring
Quota Bandwidth Control
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Vendor Support
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Also Featured in...
ShareFile Reviews

Andrew T M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Platform where you can easily drag and drop files.
Likeliness to Recommend
What differentiates ShareFile from other similar products?
ShareFile allows you to exchange files between different departments of your company. This allows you to sync this application across all your devices so you can work more efficiently. You can also collaborate with other users to download documents to your device, if needed. Citrix has made developing mockup documents distributed to brands an easier and much more efficient process. A good training module is available. ShareFile is generally very easy to use for experienced participants.
What is your favorite aspect of this product?
It's a nice feature to be able to share enormous files through link or registration and shared files may be password secured. We can also electronically authorize records and transfer them to third parties for signing. It is quite simple to configure files for signature, date, and capacity. Integrates with Outlook to transmit large email attachments that are too large for your or the recipient's application. The platform syncs between devices, allowing you to view your data at all times. Another significant benefit of this program is its high storage capacity.
What do you dislike most about this product?
Finding the list of records transmitted from ShareFile and determining their status without viewing the record might be difficult. One disadvantage I discovered was the lack of a file locking mechanism, which means that if numerous persons are reading and altering data at the same time, there is a potential of variance mistakes. ShareFile must become more lucrative, which means implementing more economical storage solutions.
What recommendations would you give to someone considering this product?
ShareFile is one of the greatest tools that my company has been able to get. It is a tool that we use on a regular basis to handle files in numerous departments for various purposes. In contrast to other electronic record signing schemes. ShareFile helped me save money and time by making it easier to exchange, edit, and distribute documents. Indeed, this enhanced communication between events while also reducing mistakes in erroneous information.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Andy H.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2022
It is an excellent platform for managing files.
Likeliness to Recommend
What differentiates ShareFile from other similar products?
it differs in its ease of use.
What is your favorite aspect of this product?
My favorite feature of Citrix Sahrefile is the ability to transfer files that are too big to deliver over email to our customers and subject matter experts for assessment. In order to guarantee that only the intended recipient is able to access the data, you may configure login security and link expiry times.
What do you dislike most about this product?
Sharefile's lack of end-user awareness makes it less appealing to me than Dropbox or similar services. To avoid falling prey to phishing attacks, recipients of these files may be less inclined to click on the link they get.
What recommendations would you give to someone considering this product?
The ability to share a few files with a few peers saves me a lot of effort and time. Signing up is as simple as clicking a link and entering your information.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Jeremy C.
- Role: Consultant
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2022
Excellent value for money, very simple to use
Likeliness to Recommend
What differentiates ShareFile from other similar products?
It does what it does very well. OK, it's a fileshare system, so there's actually not a lot for this suite to do, but what it does do, it does exceptionally well. Huge file transfers guaranteed. Recipient authorisation required. Total visibility of security from point A to point B. Great additional data points letting you know exactly who has accessed a file if shared with multiple recipients
What is your favorite aspect of this product?
There are a few aspects, but ultimately the key one is value for money. We have a superb product available to us at a very very competitive rate. Functionality is exactly what you'd need and reliability can't be faulted. There are a lot of fileshare products on the market from all manner of companies. Citrix is a very well-established, trustworthy company to work with so company size, reputation and longevity also meant a lot for us when choosing this product.
What do you dislike most about this product?
The rate of innovation and any product updates offered are frankly slow. On the one hand I understand this as the solution is very well polished and presented as-is, and being a fileshare tool, what more do you really need it to do? On the other, offering updates would provide you with a sense that this company is not treating this product as a legacy tool but actually investing in it for the sake of customers and maintaining its leading position in the marketplace.
What recommendations would you give to someone considering this product?
As with all of my reviews, do your homework on what you need a file share product to do. This one is undoubtedly very robust and executes its purpose well, but do investigate that it does the things you need it to from day one. At first glance, functionality may appear limited, but dig deeper and you'll find it is comprehensive and powerful for what it does present.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
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