Progress Software

ShareFile

Composite Score

8.8 /10

CX Score

9.1 /10

185 Reviews Write a Review

Claim Software

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

Filter By

2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Contract Negotiation

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

2 Top Rated Capabilities

1 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

4
Since last award

96 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

3% Negative

3% Neutral

94% Positive

Pros

Reliable
Performance Enhancing
Helps Innovate
Security Protects

Feature Ratings

Average 83

File Transfer

High Performance

Authentication

Encryption Decryption

Large File Support

Data Fidelity

Transport Security

LDAP Support

Session Monitoring

Quota Bandwidth Control

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Average 82

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Vendor Support

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Also Featured in...

Content Collaboration

Score 9.0

View ShareFile in this category (opens in a new tab)

ShareFile Reviews

Tejasree G.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

It's user-friendly but somewhat expensive.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

It offers robust security features, including comprehensive access controls and encryption, and integrates effortlessly with well-known business tools like Microsoft 365.

What is your favorite aspect of this product?

My favorite aspect of ShareFile is its strong security features, including encrypted file sharing and compliance support.

What do you dislike most about this product?

cost higher compared to basic file-sharing solutions

What recommendations would you give to someone considering this product?

We understand how important it is to work seamlessly together. Take some time to explore integration options and ensure compatibility with Microsoft 365, Outlook, or your CRM. This way, you can create smoother workflows and make your tasks easier.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Prosper N.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

ShareFile is a highly-regarded software solution for secure file sharing and collaboration. Its ease of use, robust security features, and scalability.

What is your favorite aspect of this product?

With ShareFile, you can access files from any device, share data, and create time-saving workflows with simple, quick setup - no IT required

What recommendations would you give to someone considering this product?

ShareFile offers amazing security features, making it easy to share content while keeping it secure

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

Larry L.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Sharing files, collaborating among teams both internally and externally, and integration with other tools are what I like most about the service.

What is your favorite aspect of this product?

It is easy to adjust permissions on sensitive documents or folders being shared

What recommendations would you give to someone considering this product?

Sharefile Simplifies Large File Sharing and Team Organization Sharefile has been very helpful to use for sharing large files and to organize projects within teams.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

ShareFile

What is ShareFile?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

ShareFile Ratings

85 Likeliness to Recommend

4 Since last award

96 Plan to Renew

2 Since last award

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love ShareFile?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Transfer File transfer services

High Performance High bandwidth data transfer, encryption/decryption, authentication of the service​

Authentication Verification of authenticity of identities between the two organizations​

Encryption Decryption The encryption (source) and decryption (destination) of data transmitted

Large File Support Support for large (>2GB) file transfers​

Data Fidelity Consistent data integrity throughout the process​

Transport Security Security of the data transmission

LDAP Support Support for user ID authentication across both organizations using MS Active Directory credentials​

Session Monitoring Reporting and metrics of the data transferal session​

Quota Bandwidth Control Ability to control quota and rate of transfer​

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Content Collaboration

ShareFile Reviews

Tejasree G.

It's user-friendly but somewhat expensive.

Likeliness to Recommend

Pros

Prosper N.

Fantastic product

Likeliness to Recommend

Pros

Larry L.

Fantastic product

Likeliness to Recommend

Pros

Most Popular ShareFile Comparisons

GoAnywhere MFT

Progress MOVEit

IBM Sterling Secure File Transfer

Oracle Managed File Transfer

Globalscape EFT

SolarWinds Serv-U MFT Server

4
Since last award

2
Since last award

1
Since last award

Feature Ratings

File Transfer

High Performance

Authentication

Encryption Decryption

Large File Support

Data Fidelity

Transport Security

LDAP Support

Session Monitoring

Quota Bandwidth Control

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Vendor Support

Ease of IT Administration

Ease of Customization

Availability and Quality of Training